Cooper Tiehm
Reno,NV
Summary
Results-driven professional with a strong work ethic and expertise in hardware repair, honed as an Arcade Technician at Coconut Bowl. Successfully enhanced team productivity through effective supervision and training, while ensuring exceptional customer service and operational efficiency. Proven ability to troubleshoot technical issues and maintain equipment reliability.
Results-driven technical professional prepared for role with extensive experience in arcade machine maintenance and repair. Recognized for consistent performance in maintaining high standards of functionality and reliability. Emphasizes teamwork and adaptability, ensuring seamless operations and customer satisfaction. Known for technical proficiency and collaborative approach.
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
5
5
years of professional experience
Work History
Arcade Technician
Coconut Bowl
Reno, NV
07.2021 - 06.2026
- Diagnosed and repaired arcade machines to ensure optimal performance and customer satisfaction.
- Conducted routine maintenance on gaming equipment, enhancing reliability and reducing downtime.
- Assisted in troubleshooting technical issues, providing timely support to patrons and staff.
- Monitored inventory levels of parts and supplies, ensuring availability for repairs and maintenance tasks.
Supervisor
Coconut Bowl
Reno, NV
07.2021 - 06.2026
- Supervised daily operations to ensure optimal guest experience and efficient service delivery.
- Trained and mentored staff on operational procedures and customer service standards.
- Implemented workflow improvements that enhanced team productivity and efficiency.
- Conducted regular inventory assessments to maintain stock levels and reduce waste.
Education
No Degree - Electrical Engineering
Spanish Springs
Sparks, NVSkills
Hardware repair
Strong work ethic
First aid training
Teamwork and collaboration
Customer service
Attention to detail
Mechanical repair
Cash handling
Excellent communication
Adaptability and flexibility
Accomplishments
I was a Child Actor between the ages of 6-14.
I purchased a house at the age of 19.
Was able to purchase a car in full.
Affiliations
My Father has been with the Atlantis Casino for over 12 years and he works on the slot machines and manages the arcade as well.
Timeline
Arcade Technician
Coconut Bowl
07.2021 - 06.2026
Supervisor
Coconut Bowl
07.2021 - 06.2026
No Degree - Electrical Engineering
Spanish Springs