Cooper Voliva
Forsyth,MO
Summary
Hardworking, well-rounded employee with customer service, multitasking and time management abilities. Great team player that works well with others in order to accomplish any task at hand. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Outdoor Services
Big Cedar Lodge
Branson , MO
2023.06 - Current
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated with others to discuss new opportunities.
- Recognized by management for providing exceptional customer service.
Education
High School Diploma -
Forsyth High School
Forsyth, MO2023-05
Some College (No Degree) - Business Administration
College of The Ozarks
Point Lookout, MOSkills
- Client Relationship Building
- Customer Service
- Strong Work Ethic
- Excellent Communication
- Performance Goals
- Complaint resolution
- Team Collaboration
Timeline
Outdoor Services
Big Cedar Lodge
2023.06 - Current
High School Diploma -
Forsyth High School
Some College (No Degree) - Business Administration
College of The Ozarks
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