Michael Conitz
Estero,Florida
Summary
Motivated individual promoting well-rounded skill set including teamwork and hard-work. Always ready and willing to pitch in and perform above expectations. Currently pursuing Service Advisor position within customer vertical sector.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Outdoor Services
Saltleaf Golf Preserve
Bonita Springs, FL
10.2023 - Current
- Greeted customers, assessed their needs and provided appropriate services.
- Resolved customer complaints quickly and efficiently.
- Assisted customers in setting up new equipment or programs.
Outside Services
Olde Hickory Country Club
Fort Myers, FL
09.2022 - 08.2023
- Resolved customer complaints quickly and efficiently.
- Greeted customers, assessed their needs and provided appropriate services.
Outside Services
Sugar Mountain Ski Resort
Sugar Mountain, NC
06.2023 - 07.2023
- Greeted customers, assessed their needs and provided appropriate services.
- Resolved customer complaints quickly and efficiently.
- Welcomed incoming individuals and ascertained needs by asking open-ended questions.
Outside Services
Seminole Lakes Country Club
Seminole, FL
05.2022 - 08.2022
- Greeted customers, assessed their needs and provided appropriate services.
- Resolved customer complaints quickly and efficiently.
- Assisted customers in setting up new equipment or programs.
Grocery Stock Clerk
Publix
Madeira Beach, FL
06.2020 - 10.2020
- Organized backroom storage areas for efficient retrieval of items.
- Restocked shelves throughout the day as needed based on customer demand.
- Assisted customers in locating desired items in store or online.
Education
High School Diploma -
Seminole High School
Seminole, FL05-2022
Skills
- Escalation Management
- Client Relationship Building
- Complaint Handling
- Dispute Mediation
- Customer Retention
- Customer Service
- Attention to Detail
- Team Collaboration
Affiliations
- Basketball
- Golf
- School
Certification
- Word
- Excel
- PowerPoint
Timeline
Outdoor Services
Saltleaf Golf Preserve
10.2023 - Current
Outside Services
Sugar Mountain Ski Resort
06.2023 - 07.2023
Outside Services
Olde Hickory Country Club
09.2022 - 08.2023
Outside Services
Seminole Lakes Country Club
05.2022 - 08.2022
Grocery Stock Clerk
Publix
06.2020 - 10.2020
High School Diploma -
Seminole High School
- Word
- Excel
- PowerPoint
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