Summary
Overview
Work History
Education
Skills
Timeline
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Cooper York

Conroe,TX

Summary

Proactive Front of House Team Member and Lifeguard with a strong background in customer service and safety. Enhanced guest satisfaction through exceptional service, complaint handling, and safety vigilance. Skilled in first aid, CPR, and maintaining a welcoming atmosphere, and bringing dedication to guest relations and team collaboration.

Overview

2
2
years of professional experience

Work History

Front of House Team Member

Chick-fil-A
05.2024 - 07.2024
  • Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
  • Handled customer complaints professionally and efficiently, resulting in increased repeat business.
  • Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
  • Established welcoming atmosphere by greeting each guest warmly.

Life Guard

Blue Water Recreational Services
05.2022 - 08.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Education

High School Diploma -

Willis High School
Willis

Skills

  • Greeting guests
  • Order Taking
  • Cleanliness
  • Money Handling
  • Team Collaboration
  • Social Perceptiveness
  • Complaint Handling
  • Phone Etiquette

Timeline

Front of House Team Member

Chick-fil-A
05.2024 - 07.2024

Life Guard

Blue Water Recreational Services
05.2022 - 08.2022

High School Diploma -

Willis High School

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Cooper York