Cooper Zamora
Fort Collins,United States
Summary
Proven team player with a track record of enhancing team success and customer satisfaction at Kona Ice through exceptional customer service and product knowledge. Adapted swiftly to new challenges, showcasing problem-solving and collaboration skills. Demonstrated versatility in high-pressure environments, significantly improving operational efficiency without compromising quality.
Overview
1
1
year of professional experience
Work History
Team Member
Kona Ice
03.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
Line Cook
Cinemark
06.2023 - 09.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
Rocky Mountain High School
Fort Collins, COSkills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Collaboration and Teamwork
- Cash Handling
- Flexible Schedule
- Computer Skills
- Heavy Lifting
Timeline
Team Member
Kona Ice
03.2024 - Current
Line Cook
Cinemark
06.2023 - 09.2023
Rocky Mountain High School
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