Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Cooper Cole Cole

Warroad,MN

Summary

Adept at diagnosing and resolving technical issues, I significantly increased repeat business for Marvin Home Center through expert appliance service and effective customer education. My dependable work ethic, coupled with strong problem-solving skills and hand tool expertise, ensures high-quality outcomes in diverse roles.

Experienced with providing reliable tech support and enhancing user experience. Utilizes strong troubleshooting skills to resolve technical issues efficiently. Knowledge of team collaboration and adaptability ensures effective performance in dynamic environments.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Appliance Service Tech

Marvin Home Center
05.2022 - Current

providing some of the only and the best appliance service in our area guiding our customers to the best appliance that fits their budget and also there needs. Installing shades, shelving and also maintenance of equipment around the store. and also a few office remodels. installing all appliances including water softeners and water heaters.

  • Educated customers on use, care and adjustments of appliances.
  • Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
  • Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
  • Reduced service call duration by effectively diagnosing issues prior to arrival at client locations.
  • Received consistently positive feedback from customers for prompt response times and successful repairs.
  • Diagnosed and resolved complex technical issues for a wide range of appliances, ensuring proper functioning.
  • Disassembled, repaired and reassembled equipment in good working order.
  • Collaborated with team members to share knowledge and expertise, resulting in improved overall performance.

Maysonry Laborer

Midwest Masonry
06.2021 - 05.2022
  • Mixed mortar, plastic and grout according to standard formulas.
  • Ensured accurate measurements for projects by utilizing professional tools such as levels, plumb bobs, framing squares, and measuring tapes.
  • Improved worksite safety by diligently maintaining clean work areas, removing debris, and organizing tools and materials.
  • Supported skilled masons with the preparation of mortar mixtures while adhering to specific ratios for optimal bonding strength between materials.
  • Removed excess mortar and finished joints for uniform surface.

Lumber Yard Worker

Marvin Home Center
05.2019 - 11.2021
  • Operated heavy machinery, such as forklifts and loaders, to transport lumber safely and efficiently.
  • Lifted, moved and handled various building materials throughout yard using forklifts and pallet jacks.
  • Assisted customers with loading lumber and other various building materials.
  • Maintained appearance of yard and racks by disposing of trash and debris and keeping stock organized.
  • Prepared materials for safe movement and shipment and used banding machine, clincher, stretch film, and crating.
  • Adhered to safety rules and regulations when operating saws, forklifts and other equipment.
  • Built loads and loaded trucks for outbound delivery.
  • Collaborated with team members to complete orders accurately and on time.
  • Consulted with management to develop strategies for improving overall operations at the lumber yard.
  • Restocked lumber and building materials to maintain adequate supply for customers.
  • Demonstrated highest level of ethical conduct when dealing with customers, team members and management.
  • Managed incoming shipments of lumber, verifying accuracy and quality before adding to inventory.
  • Trained new employees on proper handling procedures, resulting in a safer work environment and improved productivity levels.

Tire and Lube Technician

Warroad Motors
05.2018 - 09.2018
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Balanced tires accurately to enhance vehicle stability and ensure smooth driving experiences for customers.
  • Maintained high standards of cleanliness in the work area to promote a safe environment for both employees and customers.
  • Prioritized tasks effectively to manage multiple appointments simultaneously without compromising quality of service.
  • Greeted customers and answered questions about oil changes and other services.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
  • Pumped gas for guests and took payments.

Farm Hand

Hontvet Farms
06.2015 - 07.2018
  • Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
  • Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
  • Operated various farm machinery including tractors, plows, for efficient land cultivation and crop production.
  • Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
  • Contributed to overall farm efficiency by performing regular equipment maintenance and repairs as needed.

Education

Diagnostic Repair - Appliance

Freds Appliance Academy
Madison, OH
07-2022

High School Diploma -

Warroad High School
Warroad, MN
05-2020

Skills

  • Attention to detail
  • Dependable and hardworking
  • Time management
  • Problem-solving
  • Power tool operation
  • Clean driving record
  • Hand tool expertise
  • Training new employees

Interests

  • Fishing
  • Hunting
  • Grilling
  • Traveling

Timeline

Appliance Service Tech

Marvin Home Center
05.2022 - Current

Maysonry Laborer

Midwest Masonry
06.2021 - 05.2022

Lumber Yard Worker

Marvin Home Center
05.2019 - 11.2021

Tire and Lube Technician

Warroad Motors
05.2018 - 09.2018

Farm Hand

Hontvet Farms
06.2015 - 07.2018

Diagnostic Repair - Appliance

Freds Appliance Academy

High School Diploma -

Warroad High School
Cooper Cole Cole