Vicki Coore
Manager
Dougasville,GA
Summary
Communicative Former Police Officer successful at developing positive relationships with colleagues and citizens. Approaches each situation professionally with alertness, and compassion. Talented Manager with expert team leadership, planning and organizational skills built during a successful and diverse career. Diligent trainer and mentor with exceptional management abilities and a results-driven approach in supervision. Strong problem solving skills and resourcefully navigates fast paced and challenging work environments.
Overview
14
14
years of professional experience
12
12
years of post-secondary education
Work History
Police Officer, Community Relations
City Of San Diego
San Diego, CA
02.2013 - 12.2020
- Patrolled assigned areas to check homes, businesses and public roads for signs of disturbance.
- Effected over 3000 arrests and participated in over 10,000 investigative interviews.
- Conducted preliminary investigations at more than 1,000 scenes of major crimes.
- Issued traffic citations and electronic tickets for violations of traffic laws.
- Built, leveraged and shared positive relationships and partnerships with various external and internal stakeholders in high crime communities, creating programs reducing crime by 10% over 3 years.
- Managed over 30 phone calls and emails per day, providing customer service to community members and agency partners.
Enforcement Supervisor, Lead Investigator
State Of California-Contractors License Board
San Diego, CA
12.2008 - 02.2013
- Substantiated validity and admissibility of evidence and preserved data integrity for court hearings.
- Supervised and motivated 6 field investigators and collaborated with personnel to identify strengths and areas of weakness.
- Collected, analyzed and interpreted information, documentation and physical evidence associated with investigations.
- Scheduled and monitored investigative appointments to ensure activity of caseloads for investigators.
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends and suspects and documented investigative findings.
- Kept current on all agency and state policies, rules, regulations and statutes.
- Interviewed officers eligible for promotions and interviewed, and trained new hires in investigations unit.
Codes and Standards Administrator
State Of California-Housing/Community Development
Riverside, CA
04.2006 - 02.2008
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Supervised 13 inspectors and evaluated employee records and productivity to complete employee evaluations.
- Worked with upper management to complete complex projects within specific timelines related to fires and natural disasters.
- Investigated practical and theoretical issues facing emergency services and identified effective resolutions.
- Investigated and resolved construction problems with diverse trades.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Met with designers and engineers to address conflicts and reach appropriate solutions.
Education
Associate of Science - Criminal Justice
San Diego Miramar College
San Diego, CA 09.2013 - 06.2017
No Degree - Military Technologies
United States Air Force Reserve
Wichita Falls, TX 03.1990 - 02.1998
Skills
Community-oriented policing
Crisis intervention and de-escalation
Relationship building and management
File and records management
Staff education and training
Service standard compliance
Complaint resolution
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
You know you are on the road to success if you would do your job, and not be paid for it.
Oprah Winfrey
Timeline
Associate of Science - Criminal Justice
San Diego Miramar College
09.2013 - 06.2017
Police Officer, Community Relations
City Of San Diego
02.2013 - 12.2020
Enforcement Supervisor, Lead Investigator
State Of California-Contractors License Board
12.2008 - 02.2013
Codes and Standards Administrator
State Of California-Housing/Community Development
04.2006 - 02.2008
No Degree - Military Technologies
United States Air Force Reserve
03.1990 - 02.1998