Hi, I’m
Cora Cummins
Carlsbad,CA
Summary
Proven to excel in fast-paced environments, I leveraged a strong work ethic and exceptional customer service skills at Denny's Restaurants to enhance guest satisfaction and streamline operations. Skilled in cash handling and guest engagement, I consistently improved service quality, achieving notable efficiency in team collaboration and customer relationship management.
Overview
14
years of professional experience
Work History
Denny's Restaurants
Server / Cashier
05.2022 - 10.2023
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Denny's Restaurants
Server / Cashier
04.2016 - 04.2020
Job overview
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Wesco Pet Supply
Shop Assistant
10.2015 - 01.2017
Job overview
- Completed daily tasks accurately and on-time to support shop needs.
- Checked incoming orders and organized new stock.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Trained and learned how to knowledgeably assist customers with purchase of food items, toys and medicine for their pets
- Continuous learning about new products and best practices
O'Sullivan's Bar and Restaurant
Server / Cashier
12.2009 - 09.2013
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Griffith's CollegeDublin, Ireland
Associate of Science from Computer Programming
05-1990
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server / Cashier
Denny's Restaurants
05.2022 - 10.2023
Server / Cashier
Denny's Restaurants
04.2016 - 04.2020
Shop Assistant
Wesco Pet Supply
10.2015 - 01.2017
Server / Cashier
O'Sullivan's Bar and Restaurant
12.2009 - 09.2013
Griffith's College
Associate of Science from Computer Programming
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