Nyah Lee
Sicily's Italian Buffet
Santa Monica,CA
3
years of professional experience
Bubbly and outgoing server with a strong work ethic and warm, welcoming personality. Delivering exceptional customer service and guest experience plus managing processes with accuracy. Committed to creating memorable guest experiences through effective engagement.
Work History
Server / Cashier
2 Years 10 Months- Delivered exceptional & personable service in fast-paced popular local restaurant.
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Collaborated with kitchen staff to ensure efficient food preparation and presentation.
- Trained new team members on menu offerings and service protocols.
- Resolved customer complaints promptly to uphold restaurant reputation and loyalty.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Used slow periods to restock supplies, salad bar, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and co-workers.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Education
High School Diploma
- Honor Roll 2022-2026
- Awarded Top Performer at SCA National Showchoir Competition 2024
- Awarded Top Musical Solo - 12th Grade National Theatre Association
- Talent Based - College & Careeer Scholarship Recipient
- 3.333 GPA
- Extracurricular Activities: Theatre Club President
- Volunteer; Harrison County Library Childrens Programming
Skills
Bubbly & Outgoing Personality
Strong Work Ethic
Exceptional Customer Service
Cash Handling
Guest Engagement
Safe Food Handling
Interests
An extroverted and accomplished performer I love to participate in community theatre with particular focus on musicals which enhances my public speaking and teamwork skills.
I am a dancer and enjoy participating in a variety of activities for overall physical and mental well-being.
I enjoy crafting and DIY projects
travel and trying new foods
Timeline
Server / Cashier
Sicily's Italian Buffet
08.2023 - 06.2026Read More
Biloxi High School
High School Diploma
Read More