CORA DENNIS
Clear Brook,VA
Summary
Highly driven in any aspect of growing myself a career as a freelancer, working for a company with a high growth rate, and creatively paving a pathway to success. Fundamentally acquiring a creative workspace with an interest in trying new things and being willing to take on new challenges with a passionate work ethic. 3 Years of extensive knowledge in customer service sales, shift management, and strategic marketing strategies to increase sales revenue. The recent transition into becoming a Recreation Assistant, it has allowed me to broaden the spectrum of opportunities and enhance recreational opportunities to support the community while creating a fun, safe, dedicated, and fun work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Recreation Assistant
Frederick County Parks & Recreation
Winchester, VA
11.2021 - Current
- Responded to public inquiries to provide information about programs and facilities.
- Performed light custodial duties to provide clean and inviting facilities.
- Opened, closed, and secured facilities at prescribed times to accommodate scheduled activities.
- Collaborated with staff to create recreation offerings and facilitate communication about new programs to generate involvement.
- Maintained order among participants and spectators to enforce conduct rules conformance.
- Conducted rounds within the facility and campus to facilitate safe execution of recreation activities and monitor participation numbers.
- Discussed safety and maintenance concerns with supervisor for remediation.
- Provided clear instruction to activity and program participants to deliver fun and safety.
- Supervised camper activities to address behavioral issues and promote fun, safety, and inclusivity.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
- Kept athletic and games equipment and facilities organized and maintained.
- Planned weekly activities schedule for assigned groups and facilitated smooth transitions for on-time arrival.
- Resolved conflicts that arose between campers.
- Designed customized client programs to meet individual fitness needs.
- Transported and escorted program participants to and from activities and on field trips.
- Trained staff members on conducting events and following safety procedures.
Sales Associate
Platos Closet
Winchester, VA
07.2018 - 09.2021
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Kept apprised of emerging trends and provided informative customer service to assist in product selection
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals
- Mentored team members in mastering sales techniques to consistently exceed objectives
- Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales 45%
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
- Educated customers on product and service offerings.
Education
Associate of Arts - General Studies
Lord Fairfax Community College
Middletown, VASkills
- Excellent communication skills
- Inventory management
- Marketing
- Product Sales
- Customer Service Certification
- Outgoing personality
- Reliable and punctual
- Critical Thinking
- Group Supervision
- Customer and Service-Oriented
- Composure and Emotional Control
- Emergency Procedures
- Teamwork and Collaboration
- Medical Assistance
Certification
First Aid and CPR certified
Medication Administration Training
Timeline
Recreation Assistant
Frederick County Parks & Recreation
11.2021 - Current
Sales Associate
Platos Closet
07.2018 - 09.2021
Associate of Arts - General Studies
Lord Fairfax Community College