Cora Derbin
Spokane,WA
Summary
With my developed skills gained from employment at Adventures by the Sea I have the ability to excell in collaborative and customer-service environments, and communicate effectively. Through my time spent as a theatre intern I am well-versed in dealing with customer-complaints, supporting supervisors, and task delegation and management. I am committed to contributing positively and making meaningful impact on team goals.
Overview
2
2
years of professional experience
Work History
Team Member
Adventures By the Sea
06.2022 - 08.2024
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Kept work areas clean and organized to promote efficiency
- Operated register to process payments and collect cash payment for order totals
- Developed strong cooperative relationships with coworkers and managers.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Addressed and resolved customer complaints in polite and professional manner.
- Ensured smooth operations during peak periods via effective time management techniques
- Assisted in the onboarding of new team members by providing guidance and training resources
High School Theatre Department Intern
Santa Catalina School
09.2022 - 05.2024
- Maintained accurate records of all departmental files and documents, ensuring easy access to information
- Provided administrative support to supervisors and colleagues,
- Sorted and organized files, spreadsheets, and reports
- Input data into spreadsheets and databases
- Ran the box office, managing online, telephone, and in-person ticket sales and usher training
Education
High School Diploma -
Santa Catalina School
Monterey, CA05-2024
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Following Instructions
- Computer Skills
- Organizational Skills
Timeline
High School Theatre Department Intern
Santa Catalina School
09.2022 - 05.2024
Team Member
Adventures By the Sea
06.2022 - 08.2024
High School Diploma -
Santa Catalina School
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