Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Cora Jiron

Monrovia,CA

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sales Associate

Vuori Clothing
Pasadena, CA
07.2023 - Current
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Handled customer complaints in a professional manner.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Worked with fellow sales team members to achieve group targets.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.

Sales Associate/Stylist

gorjana
Pasadena, CA
11.2022 - 07.2023
  • Built relationships with customers to encourage repeat business.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Collaborated with management teams to develop innovative marketing strategies.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Developed trusting relationships with customers by making personal connections.
  • Assessed customer needs to provide assistance and information on product features.

Shift Leader

Baskin Robins
Monrovia, CA
04.2021 - 02.2022
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, floors., in order to maintain a safe and sanitary environment for customers and staff alike.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Trained new employees.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Delegated tasks to employees and monitored activities and task completion.

Volunteer

Mission of Mercy Hospice
Glendale, CA
06.2017 - 09.2019
  • Provided assistance to staff in the daily operations of the organization.
  • Assist in the office with clerical duties.
  • Help with the annual memorial service.
  • Attend office trainings for staff.
  • Drop off supplies to patients with the nurse.
  • Provide companionship to patients.

Education

Associate of Arts - Natural Sciences

Pasadena City College
Pasadena, CA
11-2022

High School Diploma -

Pasadena High School
Pasadena, CA
05-2019

Skills

  • Collaboration skills
  • Clerical skills
  • Skills assessments
  • Written and oral communication skills
  • Supportive listening skills
  • Fundraising skills
  • Planning skills
  • Follow-up skills
  • Communication and Interpersonal Skills

Certification

  • BLS
  • MAB

Accomplishments

  • Girl Scout Gold Award, 2019

Timeline

Sales Associate

Vuori Clothing
07.2023 - Current

Sales Associate/Stylist

gorjana
11.2022 - 07.2023

Shift Leader

Baskin Robins
04.2021 - 02.2022

Volunteer

Mission of Mercy Hospice
06.2017 - 09.2019

Associate of Arts - Natural Sciences

Pasadena City College

High School Diploma -

Pasadena High School

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Cora Jiron