Cora Schade
Portage,WI
Summary
Friendly Customer Service Cashier experienced working in diverse environments. Successful operating cash registers and performing necessary calculations. Genuine people-person with a positive attitude and demeanor.
Overview
1
1
year of professional experience
Work History
Customer Service Associate Cashier
Concept Attractions
Wisconsin Dells, WI
02.2025 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to store''s sales goals by actively promoting special offers, rewards programs, and additional products or services.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled cash and credit transactions accurately, ensuring proper balance at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with product selection, providing knowledgeable recommendations based on individual needs.
- Maintained a clean and organized work space, ensuring a positive environment for both customers and colleagues.
- Proactively addressed potential issues through clear communication with both customers and management staff.
- Trained new employees in cashier procedures and company policies, promoting a consistent customer experience across all team members.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Provided exceptional service to diverse clientele, fostering an inclusive shopping atmosphere.
- Resolved customer complaints in a professional and timely manner, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
- Utilized POS system to handle customer cash and credit card transactions.
Playground Employee
Portage Parks and Recreation
Portage, WI
06.2024 - 03.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Communicated effectively with children aged from 5-13.
- Organized fun activities to keep children entertained.
- Communicated with children's parents when problems arose; promptly filled out incident reports and ensured information was accurate.
- Demonstrated responsibility in caring for a group of 24-72 kids daily with help from coworkers.
Education
Portage High School
Portage Wisconsin Skills
- Strong work ethic
- Reliability and punctuality
- Team player mentality
- Upselling strategies
- Cash handling expertise
- Customer-focused mindset
- Patience and composure
- Cash register operation
- Customer service
- Attention to detail
- Multitasking and organization
- Customer satisfaction
- Cash handling
- Guest services
- Cash management
- Conflict resolution
- POS system operation
- Basic math
- Calm demeanor
- Positive and professional
- Cleaning and sanitizing
- Teamwork
- Problem-solving
- Honest and dependable
- Adaptable and flexible
- Creative thinking
- Effective communication
- Detail-oriented
- Relationship building
Timeline
Customer Service Associate Cashier
Concept Attractions
02.2025 - Current
Playground Employee
Portage Parks and Recreation
06.2024 - 03.2025
Portage High School