Cora Siemonsma
Des Moines,IA
Summary
Organized professional with a strong focus on delivering exceptional customer service. Proven ability to manage busy environments while ensuring efficient seating and guest flow. Skilled in multitasking, including phone management and in-person greetings, while maintaining high professional standards. High-energy professional adept at optimizing operations and enhancing overall dining experiences.
Overview
4
4
years of professional experience
Work History
Hostess
Dough Co. Pizza
Des Moines, IA
03.2022 - Current
- Provided menus to customers and answered questions regarding menu items.
- Handled cash payments and reconciled daily transactions accurately.
Server
The Tavern Grill
Des Moines, IA
05.2024 - 07.2024
- Monitored dining room for cleanliness and proper set-up at all times.
- Checked food before serving it to customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
Hostess / Expo Line
All Day Cafe By Minervas
Sioux Falls, SD
06.2021 - 08.2021
- Assisted in preparing the restaurant for opening and closing shifts.
- Monitored dining room activity to ensure compliance with health regulations.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Greeted guests upon arrival and escorted them to their tables.
Barista
Phillips Avenue Diner
Sioux Falls, SD
02.2021 - 08.2021
- Ground beans for espresso shots according to individual customer specifications.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Bachelor of Arts - BFA Theatre Acting, BA Drawing
Drake University
Des Moines, IA05-2025
Master of Arts - Teaching
Drake University
Des Moines, IASkills
- Creative problem solving
- Collaboration skills
- Effective communication
- Public speaking
- Dining crew workflow optimization
- Customer service
- Food station setup
- Phone etiquette
- Dining customer service
References
References available upon request.
Timeline
Server
The Tavern Grill
05.2024 - 07.2024
Hostess
Dough Co. Pizza
03.2022 - Current
Hostess / Expo Line
All Day Cafe By Minervas
06.2021 - 08.2021
Barista
Phillips Avenue Diner
02.2021 - 08.2021
Bachelor of Arts - BFA Theatre Acting, BA Drawing
Drake University
Master of Arts - Teaching
Drake University
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