Cora Thompson
Villa Rica,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Dedicated worker with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
1
1
year of professional experience
Work History
Recall Secretary
Digestive Healthcare of Ga
03.2024 - Current
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Initiated scheduling process for colonoscopies and upper endoscopies.
- Verified and updated patient demographic information regularly.
- Contacted patients by phone, mail, or MyChart regarding referral information from primary care office.
- Presented detailed scheduling timelines to patients with a clear step-by-step process.
- Logged accurate call interactions into patient files.
Medical Records Clerk
Digestive Healthcare of Ga
12.2023 - 03.2024
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Maintained patient confidence by keeping patient records information confidential.
- Printed and photocopied documents to provide patients with copies of medical records.
- Maintained patient records systems by archiving, scaning and indexing important documents and files.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Responded to patient inquiries to provide information and details of medical records.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
Education
High School Diploma -
Newnan High School
Newnan, GA05.2018
Skills
- Verbal and written communication
- Organization
- HIPAA guideline compliance
- Phone etiquette
- Multitasking and time management
Timeline
Recall Secretary
Digestive Healthcare of Ga
03.2024 - Current
Medical Records Clerk
Digestive Healthcare of Ga
12.2023 - 03.2024
High School Diploma -
Newnan High School
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