Cora Ward
Fort Worth
Summary
Experienced administrative professional with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
City of Fort Worth - City Secretary's Office
08.2023 - Current
- Post all board and commission meeting agendas on City's website and kiosks in accordance with State timelines.
- Provide staff support to mayor, council members and executive-level employees during weekly Council meetings.
- Process resolutions and ordinances approved by the City Council; obtain signatures; electronically file; add metadata; and file hard copy for permanent retention.
- Assist customers submitting public information requests.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Rental Coordinator & Code Enforcement Officer
City of Tupelo
07.2017 - 08.2023
- Created and maintained office files and database systems for efficient customer and staff retrieval.
- Managed communication with renters, addressing inquiries and resolving issues efficiently.
- Provided exceptional customer service by proactively addressing concerns and offering solutions to meet client needs.
- Maintained a high level of accuracy in billing procedures, effectively resolving discrepancies and preventing financial losses.
- Ensured compliance by contractors, home owners with various construction codes adopted by the City of Tupelo.
Education
Bachelor of Arts - History
Mississippi State University
Starkville, MS12-2012
Skills
- Professional and courteous customer service
- Database entry
- Invoice processing
- MS Office Suite
- Records management
- Relationship building
- Microsoft PowerPoint
- Confidential document control
Timeline
Administrative Assistant
City of Fort Worth - City Secretary's Office
08.2023 - Current
Rental Coordinator & Code Enforcement Officer
City of Tupelo
07.2017 - 08.2023
Bachelor of Arts - History
Mississippi State University
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