Cora Wilken
Oklahoma City,OK
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server/Bartender
Iron Star BBQ
03.2022 - Current
- Serviced guests with food, beverages, and charm in a timely manner
- Mix, garnish, and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences
- Upsold menu items and offered knowledge of the bar menu to make more sales
- Processed orders, packed takeout, and bussed tables.
Manager/Cook
Hifi Burger Shop
11.2021 - 11.2022
- Supervised FOH staff and resolved system issues.
- Managed daily back-of-house (BOH) operations, including food preparation and cooking.
- Maintained a high standard in handling orders, demonstrating dedication to quality.
- Assisted in preparation, cleaning, cooking, and end-of-day shutdown activities.
Barista
Jitters Coffee
02.2021 - 01.2022
- Maintained high levels of customer satisfaction through innovative drink creations.
- Designed visually engaging social media posts to enhance brand presence.
- Operated drivethrough window efficiently.
- Worked cohesively with team members to enhance daily workflow and efficiency.
Education
Highschool Diploma -
Classen School of Advanced Studies
Skills
- Exceptional customer service
- Strong work ethic
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Team collaboration
- Performance improvement
- Food sales and promotion
Timeline
Server/Bartender
Iron Star BBQ
03.2022 - Current
Manager/Cook
Hifi Burger Shop
11.2021 - 11.2022
Barista
Jitters Coffee
02.2021 - 01.2022
Highschool Diploma -
Classen School of Advanced Studies
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