Coral Caveness
Langley,WA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
11
11
years of professional experience
Work History
Southern Cross Espresso
Amy Anderson
08.2020 - Current
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Maintained regular and consistent attendance and punctuality.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Open and Close till as shifts very
- Cover shifts when needed
Barista
Gypsy Java
04.2025 - 12.2025
- Crafted high-quality beverages to meet customer preferences and enhance satisfaction.
- Implemented efficient workflow processes to optimize productivity during peak hours.
- Provided exceptional customer service, resolving issues and fostering positive relationships.
- Developed seasonal beverage menus, incorporating customer feedback and trends.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Memorized new seasonal drink menu's and recipes
- Cover shifts when needed
Barista/Server
Zoe Coffee and Kitchen
07.2024 - 04.2025
- Prepared and served high-quality coffee beverages to ensure customer satisfaction.
- Maintained cleanliness and organization of workstation, adhering to health and safety standards.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Community Leasing Intern
Cardinal Group Management
02.2023 - 07.2024
- Helped with recruitment events coordination and execution.
- Supported marketing, community relations and foundation with scheduling, planning and other administrative assistance.
- Assisted with communications functions such as business and media contacts, donor relations, employee newsletter and photography.
- Assisted with planning, coordinating and staffing large- and small-scale events such as community outreach and fundraisers.
- Developed and implemented social media strategy to increase engagement and reach new audiences.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Provided general cleaning of venue spaces before, during, and after events.
Trinity Luthern Church
Amy Stamatiou
06.2015 - 08.2022
- Cared for children ages 0 to 4 in nurturing and age-appropriate way.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Developed lessons and activities to promote children's physical and emotional development.
- Selected appropriate stories based on ages of children and teachable moments, read to groups and promoted discussions based on content.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
The Commons Cafe
Wendy
06.2020 - 08.2020
- Wiped, sanitized and maintained floors, facility and equipment to adhere with company standards and procedures.
- Produced food and drink products adhering to company quality and quantity standards.
- Maintained clean and attractive product displays to entice customer purchases.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
Crabby Coffee
Keasha Campbell
06.2019 - 02.2020
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages per day with speed, quality and consistency.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Completed over successful daily cash audits to correctly balance drawers at end of each shift.
Education
Bachelor of Arts - Social Science
Washington State University
Pullman, WA12-2025
High School Diploma -
Coupeville High School
Coupeville, WA06.2021
Skills
- Meeting Leadership
- Stocking Supplies and Retail Products
- Coffee and Tea Preparation
- Equipment and Store Cleaning
- Espresso Machine Operation and Maintenance
- Customer Satisfaction
- Station Preparation
- Excellent Teamwork
Additional Information
Enjoys volunteering and skill building activities. Grew up showing pigs in 4-H for many years that allowed me the opportunity to help my community with local funraisers, group activities, and more
Timeline
Barista
Gypsy Java
04.2025 - 12.2025
Barista/Server
Zoe Coffee and Kitchen
07.2024 - 04.2025
Community Leasing Intern
Cardinal Group Management
02.2023 - 07.2024
Southern Cross Espresso
Amy Anderson
08.2020 - Current
The Commons Cafe
Wendy
06.2020 - 08.2020
Crabby Coffee
Keasha Campbell
06.2019 - 02.2020
Trinity Luthern Church
Amy Stamatiou
06.2015 - 08.2022
Bachelor of Arts - Social Science
Washington State University
High School Diploma -
Coupeville High School