Coral Foate
Hilbert,USA
Summary
Compassionate Behavioral Health Technician with hands-on experience in providing mental health services to diverse populations. Proficient in implementing treatment plans, documenting patient progress and facilitating therapeutic activities for clients. Strong interpersonal skills enable effective communication with patients, families and healthcare teams. Have contributed significantly to improvements in patient outcomes by promoting positive behavioral changes.
Overview
23
23
years of professional experience
2
2
Certifications
Work History
Behavioral Health Technician/Patient Care Technician/C.N.A.
Ascension Saint Elizabeth Hospital
Appleton, WI
12.2018 - 06.2024
- Monitored vital signs and reported any changes or abnormalities to the nursing staff
- Documented patient information accurately in electronic health records (EHR) to ensure continuity of care
- Supported patients' emotional well-being by actively listening to their concerns and offering comfort when needed
- Followed infection control protocols to prevent the spread of diseases within the healthcare facility
- Performed basic first aid procedures in emergency situations until further medical help arrived
- Demonstrated excellent communication skills when interacting with patients' families regarding their loved ones' condition or needs
- Closely monitored fluid intake/output levels of assigned patients while maintaining accurate documentation
- Maintained a clean and organized work environment by regularly restocking supplies and equipment
- Assisted in the admission process by gathering patient information, taking vital signs, and orienting them to the facility's policies and procedures
- Provided direct care and support to individuals with mental health conditions, ensuring their safety and well-being
- Monitored and documented clients' behaviors, progress, and any changes in condition
- Supported clients in daily activities such as personal hygiene, meal preparation, medication management, and recreational activities
- Implemented crisis intervention techniques when necessary to de-escalate potentially volatile situations
- Maintained a therapeutic environment by promoting positive interactions among clients through group activities and discussions
- Ensured compliance with all applicable regulations regarding client confidentiality and privacy rights
- Participated in staff meetings and training sessions to stay updated on best practices for providing quality mental health care services
- Provided emotional support and actively listened to clients' concerns while maintaining professional boundaries
- Responded promptly to emergency situations by following established protocols for reporting incidents and seeking appropriate assistance if needed
- Facilitated groups focused on topics such as coping skills development, stress management techniques, and healthy lifestyle choices
- Collaborated with families or caregivers of clients to provide education about mental health conditions and strategies for supporting their loved ones
- Assessed client needs regularly through observation, communication, and documentation, adjusting care plans accordingly
- Demonstrated empathy and compassion towards individuals experiencing mental health difficulties while maintaining professionalism and boundaries
- Assisted in crisis intervention situations by employing de-escalation techniques and following established protocols for ensuring client safety
- Maintained accurate and up-to-date documentation of client interactions including progress notes, and incident reports
- Attended training workshops on topics related to mental health care including trauma-informed care, crisis prevention, and cultural sensitivity
- Demonstrated strong problem-solving skills when addressing conflicts or challenges within the treatment environment
- Engaged individuals in recreational activities that promoted socialization, creativity, physical fitness, or relaxation
Director of Recreation
Atrium Post Acute Care and rehab
Appleton, WI
10.2006 - 12.2018
- Recruited, hired, trained, and retained a sufficient number of qualified staff to carry out the responsibilities of the Activities department.
- Completed assessments, care plans and collected information to design activities that are multi-faceted.
- Recorded progress notes in the clinical record including subjective findings, objective symptoms, observations of behavior and interventions.
- Reviewed staff’s chart entries for completeness and accuracy.
- Coordinated facility volunteer program in adherence with company policy. Directed and organized therapeutic activities to assist residents to meet care plan objectives.
- Regulated content of program in compliance with residents’ abilities needs and interests.
- Maintained documentation on each resident including assessments, care plans, and progress notes.
- Documentation reflected residents’ reactions and evidence of progress and other change of condition.
- Counseled and encouraged residents to develop independent leisure activities.
- Supervised and conducted in-service training for staff members on topics related to activities and recreation.
- Excellent skills with word, power, excel.
- Experience with Epic and Point Click Care.
- CPR and first-aid certified.
- Patient and environmental safety.
- Proficient in basic skills of patient care.
- Vital signs and patient observation.
- Knowledgeable in medical terminology.
- HIPAA and patient privacy.
- Excellent communication skills.
- Use of proper documentation standards.
- Supportive of family members.
- Strong organizational skills.
- Professional phone skills.
- Willing to learn new skills.
C.N.A.
North Point Med & Rehab
Oshkosh, WI
01.2003 - 10.2006
- Supports and interacts with the nursing team Responds to the needs/calls of residents
- Assists patients in conducting personal care (grooming, bathing, and hygiene)
- Assists patients in eating
- Obtains and records vital signs (Temperature, Heart Rate, Blood Pressure, Respiratory Rate) as well as the frequency of elimination patterns
- Weighs patients
- Provides sponge baths and perineal care
- Assists patients in range-of-motion exercises
- Documents findings on the patient’s chart as needed
- Turns, positions and assists residents in ambulation
- Changes dressings and bandages as required
- Reports to the charge nurse regarding the status of the patient
- Collaborates with the medical team in order to help in the treatment of the resident
- Conducts health teaching as needed
- Provides near-death care of patients
- Conducts post-mortem care as warranted
Clinical technician and Telemetry
Theda Clark
Neenah, WI
10.2001 - 01.2003
- Supports and interacts with the nursing team Responds to the needs/calls of residents
- Assists patients in conducting personal care (grooming, bathing, and hygiene)
- Assists patients in eating
- Obtains and records vital signs (Temperature, Heart Rate, Blood Pressure, Respiratory Rate) as well as the frequency of elimination patterns
- Weighs patients
- Provides sponge baths and perineal care
- Assists patients in range-of-motion exercises
- Documents findings on the patient’s chart as needed
- Foley insertion
- Phlebotomy
- Telemetry for entire hospital cardiac patients
- Collaborates with the medical team in order to help in the treatment of patient
Education
H.S.E.D - C.P.R., Lifeguard certified
Wisconsin Challenge Academy
Fort McCoy, WI12.2001
C.N.A -
Western Technical College
La Crosse, WI11.2001
Continuing education credits, Dementia training
UW- Oshkosh
Skills
- Planning
- Organizing
- Conducting recreational programs
- Conducting therapy programs
- Monitoring skill-based programs
- Executing skill-based activities
- Evaluating needs
- Conducting group activities
- Developing personal bonds
- Effective communication
- Persuasive skills
- Understanding diverse cultures
- Knowledge of state compliance requirements
- Compassion
- Creativity
- Encouragement
- EPIC charting
- Patient documentation
- Crisis intervention techniques
- Vital signs monitoring
- De-escalation strategies
- Group facilitation
- ADL support
- Mental health support
- Suicide prevention
- Emergency response
References
Available upon request.
Certification
CNA
Timeline
Behavioral Health Technician/Patient Care Technician/C.N.A.
Ascension Saint Elizabeth Hospital
12.2018 - 06.2024
Director of Recreation
Atrium Post Acute Care and rehab
10.2006 - 12.2018
C.N.A.
North Point Med & Rehab
01.2003 - 10.2006
Clinical technician and Telemetry
Theda Clark
10.2001 - 01.2003
H.S.E.D - C.P.R., Lifeguard certified
Wisconsin Challenge Academy
C.N.A -
Western Technical College
Continuing education credits, Dementia training
UW- Oshkosh