Coral Hernandez Ramos
Concord,NC
Summary
Proactive and detail-oriented professional with a background in maintaining high standards of cleanliness and customer satisfaction at STX Solutions and Five Guys. Demonstrates expertise in cleaning, sanitizing, and housekeeping, alongside strong customer service and team collaboration skills. Achieved significant improvements in workplace cleanliness and customer experience without compromising efficiency.
Overview
2
2
years of professional experience
Work History
Cleaner
STX Solutions
06.2023 - 10.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Crew Member
Five Guys
01.2022 - 04.2022
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
Education
A. L. Brown High School
Kannapolis, NC06.2022
Skills
- Cleaning and sanitizing
- Housekeeping
- Customer service
- Time management
- Team collaboration
- Verbal and written communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cleaner
STX Solutions
06.2023 - 10.2023
Crew Member
Five Guys
01.2022 - 04.2022
A. L. Brown High School
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