Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
10
10
years of professional experience
Work History
School Cashier/Server
Aramark
11.2023 - Current
Provided exceptional customer service to students, parents, and staff during transactions.
Managed cash handling procedures to ensure compliance with school policies.
Assisted in balancing cash drawers and reconciling discrepancies promptly.
Trained new staff on cashiering procedures and best practices for accuracy.
Contributed to a positive school environment by providing friendly customer service to students, faculty, and staff during transactions.
Advertising Sales Coordinator
TheI Madera Tribune
01.2016 - 12.2023
Sent clients estimates of costs for advertising products or services and followed up by phone call or email.
Played key role in achieving and maintaining top client satisfaction and retention by ensuring accuracy of ads and listings.
Built strong client relationships and provided high value-adding services, resulting in increased company market share.
Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.