Hi, I’m
Coralia Quiocho
LAS VEGAS,NV
Summary
Result-driven Leader with 15+ years of experience in executive development position. Reviewed market data and client accounts to develop and implement sales strategies, consulting with current clients and directing expansion of market share in collaboration with managers and sales associates. Dedicated to sustaining operational accuracy and delivering results for optimal profitability in fast-paced and changing environments. Outgoing professional dedicated to exceeding growth objectives through exceptional initiative and analytical prowess.
Overview
14
years of professional experience
Work History
Bank of AmericaLas Vegas, NV
Market Financial Center Manager
12.2022 - Current
Job overview
- Evaluated transactions and account openings to check for compliance with government guidelines.
- Developed and led performance-oriented team dedicated to accomplishing sales and service objectives.
- Created and improved team and business policies.
- Worked with other department leaders to promote services and deliver seamless banking experience.
- Tracked metrics to maintain current understanding of center operations.
- Counseled customers in selection of financial products to meet banking needs.
- Recommended improvements to management controls designed to safeguard institutional resources and promote growth in compliance with government laws and regulations.
- Identified potential compliance risks and likelihood and impact of fines and penalties resulting from non-compliance while maintaining fair and equal access to financial services.
- Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
- Consulted with clients to assess and meet short- and long-term financial goal.
- Answered clients' questions regarding details of financial plans and strategies and explained data in easy-to-understand terms.
- Advised customers on advantages and disadvantages of different product decisions in alignment with individual needs.
- Developed and deepened relationships with new and existing clients to advance progress and improve business.
My Wireless / AT&T MobilityLAS VEGAS, United States
District Manager
11.2020 - 09.2022
Job overview
- Planned and implemented strategies to grow revenue.
- Analyzed problematic situations and occurrences to provide solutions and facilitate company survival and growth.
- Developed and presented new ideas and conceptualized new approaches and solutions.
- Guided and motivated staff to drive maximum performance.
- Coordinated activities with other departments to expedite work and improve interdepartmental performance.
- Managed staff, financials and key performance indicators to facilitate business operations.
- Successfully improved employment turnover through creating incentive and training programs.
- Cultivated and maintained relationships to promote positive work culture.
- Recruited, hired and trained employees on operations and performance expectations.
- Met with stakeholders to address issues and implement solutions.
- Supported work-life balance to improve staff morale.
- Built strong referral network to generate new business opportunities.
- Researched and negotiated pricing to reduce cost of equipment and supplies.
- Partnered with staff to create professional development plans to support personal and business growth.
- Recommended corrective actions to conform to quality specifications.
- Leveraged market knowledge and studied competitive landscape to drive revenue.
- Generated reports to review data and issue corrective actions for improvements.
- Developed and implemented strategic sales plan to accommodate corporate goals.
- Drafted mission and vision statements to outline objectives and motivate employees.
AT&T MobilityLAS VEGAS, United States
Retail Sales Manager
02.2011 - 11.2020
Job overview
- Measured key performance indicators, tracking weekly and quarterly volume and revenue figures to meet targets.
- Exceeded sales targets through effective marketing and negotiation strategies.
- Forecasted product sales and achieved quarterly and annual sales objectives.
- Established productive and professional relationships with key personnel in assigned customer accounts.
- Monitored sales team performance and provided effective training to help each reach targets.
- Conducted onboarding process for newly assigned accounts, communicating customer needs and expectations to sales team.
- Identified prospects to foster growth for new business partnerships to build pipelines.
- Examined staff work to maintain conformance with company regulations.
- Led, coached and developed employees to achieve sales goals.
- Prospected, identified and cultivated relationships with contacts to promote product lines and solutions.
- Penetrated new markets by investigating competitor products, services and trends.
- Managed multiple team while leading startup of defined sales region.
- Established and enforced clear goals to keep employees working collaboratively.
- Provided ongoing training to address staff needs.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Education
University of PhoenixTempe, AZ
MBA
05.2023
University of PhoenixTempe, AZ
Bachelor of Science from Business Management
06.2020
Skills
- Operating Procedures and Policies
- Team Recruiting and Onboarding
- Customer Trend Analysis
- Staff Training and Development
- Sales Projections and Market Analysis
- Account Acquisition
- Presentations and Public Speaking
- Inventory Management
- Detail-Oriented
- Profitability Assessments
- Product and Service Promotion
- Decision Making
- Operations Management
- Consultative Selling Techniques
- Change Management
- Territory Management
- Employee Retention
- Competitor Analysis
- Closing Techniques
- New Hire Onboarding
- Sales Targeting
- Business Objective Analysis
- Business Needs Assessment
- Performance Evaluations
- Sales Quota Management
- Interdepartmental Collaboration
- Salesforce Software
- Sales Records Management
- Market Trend Analysis
- Relationship Building
- Quality Assurance
- Problem Anticipation and Resolution
Timeline
Market Financial Center Manager
Bank of America
12.2022 - Current
District Manager
My Wireless / AT&T Mobility
11.2020 - 09.2022
Retail Sales Manager
AT&T Mobility
02.2011 - 11.2020
University of Phoenix
MBA
University of Phoenix
Bachelor of Science from Business Management