Summary
Overview
Work History
Education
Skills
Timeline
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Coralis Pagan

Tavares,FL

Summary

Goal-oriented team player with excellent interpersonal and organizational skills seeking a new career opportunity where I can apply my knowledge and grow as a professional. Known for adaptability, creativity, and results-oriented mindset. Always eager to learn and take on new tasks.

Overview

6
6
years of professional experience

Work History

Delivery Driver

Amazon
08.2023 - 08.2024
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety
  • Operated vehicle safely in highly congested areas with no traffic violations
  • Completed rush deliveries on tight timetables to satisfy customer needs
  • Loaded truck and properly secured items to prevent damage for deliveries

Server

Havana 1959 Cuban Cuisine
12.2021 - 06.2023
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards
  • Served food and beverages promptly with focused attention to customer needs
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experience
  • Worked with POS system to place orders, manage bills, and handle complimentary items

Retail Associate

Target
05.2020 - 11.2021
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise
  • Greeted customers, helped locate merchandise, and suggested suitable options
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes
  • Stocked merchandise, clearly labeling items, and arranging according to size or color
  • Provided excellent customer service, addressing inquiries and resolving issues swiftly

Sales Associate/Bather

Petsmart
01.2019 - 04.2020
  • Bathed dogs and cats to remove fleas, ticks and other skin parasites
  • Dematted dogs and trimmed hair in ears and between paw pads
  • Trimmed nails using clippers and grinders
  • Brushed animal teeth to maintain dental health and prevent tooth decay and bad breath
  • Spoke to customers regarding lodging, grooming, daycare services, pricing and cross-sold additional items
  • Accurately processed POS and handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
  • Managed returns, exchanges and refunds in accordance with store policy
  • Prepared merchandise for sales floor by pricing or tagging
  • Engaged with customers to build rapport and loyalty

Education

Associate of Arts - General Studies

Lake Sumter State College

GED -

Tavares High School
Tavares, FL
05.2015

Skills

  • Versatile and Fast Learner
  • Upselling
  • Guest Relations
  • Responsible and Highly Dependable
  • Proficient at Handling and Solving Complex Situations
  • Great Communication, Teamwork and Multitasking Skills
  • Bilingual - Fluent in Spanish and English

Timeline

Delivery Driver

Amazon
08.2023 - 08.2024

Server

Havana 1959 Cuban Cuisine
12.2021 - 06.2023

Retail Associate

Target
05.2020 - 11.2021

Sales Associate/Bather

Petsmart
01.2019 - 04.2020

Associate of Arts - General Studies

Lake Sumter State College

GED -

Tavares High School

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Coralis Pagan