Jimmy Quinones
Cleveland
Summary
Dynamic Route Delivery Driver with a strong work ethic and excellent customer service skills, honed at Superior Beverage Group. Proven ability to build customer loyalty through effective communication and problem-solving. Skilled in vehicle maintenance and route planning, ensuring timely deliveries and high customer satisfaction. Adaptable and versatile, thriving in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Route Delivery Driver
Superior Beverage Group
04.2018 - 04.2023
- Completed accurate documentation of each delivery, maintaining organized records for reference purposes.
- Conducted daily vehicle inspections, addressing any maintenance needs for optimal performance.
- Operated various types of vehicles skillfully, adapting to different sizes and weight capacities as required per route assignments.
- Built strong relationships with customers, resulting in repeat business and positive feedback.
Customer Service Representative
Uhaul Moving And Storage
03.2016 - 04.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Facility Maintenance Worker
J V Janitorial Service
01.2014 - 02.2016
- Completed accurate documentation of each delivery, maintaining organized records for reference purposes.
- Conducted daily vehicle inspections, addressing any maintenance needs for optimal performance.
- Operated various types of vehicles skillfully, adapting to different sizes and weight capacities as required per route assignments.
- Built strong relationships with customers, resulting in repeat business and positive feedback.
Education
Lincoln West High School
06.2013
Skills
- Customer be service
- Strong navigation skills
- Adaptable and versatile
- Patience and tolerance
- Vehicle maintenance knowledge
- Proper lifting techniques
- Customer Service-oriented
- Defensive driving techniques
- Professional appearance
- Vehicle maintenance
- Basic math proficiency
- Local routes
- Payment collection
- Load and unload cargo
- Route planning expertise
- Understanding of delivery protocols
- Excellent customer service
- Strong work ethic
- Vehicle inspections
- Product rotation
- Teamwork and collaboration
- Problem-solving
- Time management
- Fast learner
Timeline
Route Delivery Driver
Superior Beverage Group
04.2018 - 04.2023
Customer Service Representative
Uhaul Moving And Storage
03.2016 - 04.2018
Facility Maintenance Worker
J V Janitorial Service
01.2014 - 02.2016
Lincoln West High School
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