Job Search Status
Open to workDesired start date: Immediately
Open To Work
Corallum Preston Louk
Dundalk,MD
Work Preference
Summary
Dedicated animal care professional with proven expertise in health documentation, client engagement, and operational management. Committed to driving customer satisfaction and promoting animal welfare through effective communication and strategic planning. Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Owner
Louk Bully Pawz & Jalynns Kitty Clawz Rescue
Piedmont, West Virginia
04.2021 - 03.2023
- Provided daily care and feeding for various animal species.
- Maintained cleanliness and sanitation of animal enclosures and habitats.
- Monitored animal health and reported any concerns to veterinary staff.
- Educated visitors about animal behavior and habitat needs during tours.
- Documented daily observations of animal behavior for record-keeping purposes.
- Collaborated with team members to ensure efficient operation of care routines.
- Cleans and maintains animal living areas, including cages and tanks, using appropriate cleaning materials.
- Ensures that all safety protocols are followed while handling animals in order to prevent accidents or injuries to staff or visitors.
- Records observations of animal behavior, health, diet and other information as required.
- Maintains inventory of food items and supplies needed for the care of the animals.
- Transports animals between locations safely and humanely using appropriate equipment.
- Provides enrichment activities for animals in their care.
- Participates in training sessions on proper animal handling techniques.
- Set boundaries through disciplinary teaching and treat training.
- Maintained clean and orderly play yards, kennels and cages.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
- Bathed and groomed pets using gentle techniques.
- Delivered excellent service to pet owners to drive repeat business.
- Screened individuals interested in adopting pets.
- Taught animals sit, stay and other basic commands.
Owner/Operator
Louk Bully Daze Animal Rehoming and Animal Assist
Piedmont, West Virginia
02.2018 - 04.2021
- Supervised daily animal care operations and staff activities.
- Developed and implemented animal care protocols and standards.
- Managed inventory of supplies including food, medications, and equipment.
- Liaised with pet owners regarding care instructions and concerns.
- Assisted in organizing community outreach programs to promote animal welfare.
- Created records detailing medical treatments provided to animals in the facility.
- Facilitated enrichment activities such as providing toys or introducing new scents into their environment.
- Established relationships with local rescue organizations to support adoption efforts.
- Monitored animal activities to ensure physical and psychological well-being.
- Ensured proper nutrition, health, housing and husbandry practices were followed.
- Coordinated veterinary care services for the facility's animals.
- Maintained accurate inventory records of all animal supplies needed for daily operations.
- Managed and organized animal care staff, including hiring, training, scheduling and evaluating.
- Implemented strategies designed to reduce stress levels among animals living in captivity.
- Conducted regular inspections of animal enclosures to ensure they are clean and safe.
- Advised visitors on appropriate handling techniques when interacting with animals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reviewed completed work to verify consistency, quality, and conformance.
- Assigned work and monitored performance of project personnel.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Produced thorough, accurate and timely reports of project activities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
Restorative Aide
John Hopkins Hospital
Baltimore, Maryland
01.2002 - 02.2006
- Assisted nursing staff in daily patient care and personal hygiene tasks.
- Documented patient observations and reported changes to nursing staff promptly.
- Educated patients on proper nutrition and hydration practices during recovery.
- Engaged patients in therapeutic activities to promote mental well-being.
- Recorded patient conditions and vital signs before and after medical operations.
- Followed all safety protocols to ensure a secure environment for patients and staff.
- Recorded vital signs and reported any abnormalities to the nurse supervisor immediately.
- Provided restorative exercises and activities to patients in accordance with established protocols.
- Participated in team meetings regarding patient care plans and goals set forth by physicians.
- Performed range of motion exercises with patients to improve mobility and flexibility.
- Instructed family members on proper techniques for performing restorative exercises at home.
- Ensured that all necessary supplies were available before beginning a therapy session.
- Provided emotional support to residents who were feeling anxious or depressed about their health condition.
- Collaborated with other healthcare professionals such as physical therapists to ensure optimal outcomes for each resident's treatment plan.
- Modified exercise routines according to individual needs of each resident based on physician orders.
- Demonstrated safe lifting techniques when transferring or repositioning patients from bed to chair and wheelchair.
- Assisted certified nurses in providing medical treatments such as wound care or administering medications.
- Assisted with positioning of residents for comfort and safety during treatments and activities.
CNA
John Hopkins Hospital
Baltimore, Maryland
03.1996 - 01.2002
- Assisted patients with daily living activities and personal hygiene tasks.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient care activities in electronic health records accurately.
- Collaborated with healthcare team to develop individualized patient care plans.
- Educated patients and families on health management and safety practices.
- Provided emotional support to patients, fostering a comforting environment.
- Maintained cleanliness and organization of patient rooms and common areas.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Reported changes in patient conditions to registered nurse or physician.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
Education
Medical Office Admin Assisent - Health Administration
Bryant & Stratton College
Remote08-2026
Cna/gna Certifacation - Nursing
South Eastern Votec
Dundalk, MD05-1998
High School Diploma -
Dundalk High School
Dundalk, MD05-1997
Some College (No Degree) - WV Life And Health Insurance License
Blueridge Collage
Martinsburg, WVSkills
- Health documentation
- Animal care
- Customer service
- Hiring and staffing
- Business development
- Growth strategy implementation
- Small business operations
- Accounting expertise
- Strategic planning
- Value proposition development
- Key partnership cultivation
- Regulatory compliance
- Business administration
- Client engagement optimization
- Social media control
- Financial management
- Business planning
- Financial planning
- Partnership development
- Customer relations
- Business launch
- Sales strategy development
- Administrative oversight
Certification
WV Health and Life insurance
Timeline
Owner
Louk Bully Pawz & Jalynns Kitty Clawz Rescue
04.2021 - 03.2023
Owner/Operator
Louk Bully Daze Animal Rehoming and Animal Assist
02.2018 - 04.2021
Restorative Aide
John Hopkins Hospital
01.2002 - 02.2006
CNA
John Hopkins Hospital
03.1996 - 01.2002
Medical Office Admin Assisent - Health Administration
Bryant & Stratton College
Cna/gna Certifacation - Nursing
South Eastern Votec
High School Diploma -
Dundalk High School
Some College (No Degree) - WV Life And Health Insurance License
Blueridge Collage