Ashley Pike
Norway
Summary
Certified Nursing Assistant with 12 years of experience providing compassionate care in healthcare, psychiatric, and substance abuse settings. Also a cleaning business owner, demonstrating strong time management, attention to detail, and client service skills. Experienced in patient care, phone communication, and recordkeeping, with proficiency in MEDITECH, Microsoft Word, Excel, and PowerPoint. Seeking remote or on-site roles in healthcare, administrative support, or customer service
Overview
14
14
years of professional experience
1
1
Certification
Work History
Owner & Operator
Mother Hens Cleaning Co.
Norway
01.2022 - Current
- Managed daily operations of cleaning services across various client locations.
- Supervised a team of cleaning professionals to ensure quality service delivery.
- Developed and implemented efficient scheduling systems for staff and clients.
- Trained new employees on cleaning techniques and company standards.
Certified Nursing Assistance
Market Square Health Center
Paris
08.2018 - 05.2021
- Monitor and record vital signs such as temperature, dressing, and toilet assistance.
- Assist patients with mobility, including transferring, turning, and positioning to optimize comfort and ease.
- Maintain patient hygiene and comfort to support and promote health and self-care.
- Assist patients with meal planning, feeding, and documenting intake/output.
- Partner with nurses and supervisors by reporting any concerns or condition changes.
Behavioral Health Technician
St. Marys Hospital
Lewiston
01.2015 - 01.2021
- Ensured a respectful and empowering environment by promoting patient dignity and independence during daily activities.
- Accurately monitored and documented vital signs, meal intake, and activities of daily living (ADLs) using MEDITECH, maintaining comprehensive and precise patient records.
- Facilitated community groups to enhance patient engagement and develop social skills, fostering a sense of community and support.
- Conducted one-on-one observations to maintain and ensure patient safety and overall well-being.
- Managed inbound and outbound communications, ensuring efficient workflow and strict adherence to HIPAA privacy standards to protect patient information.
Veterinary Assistant/Receptionist
Norway Veterinary Hospital
Norway
04.2019 - 08.2020
- Provided a welcoming environment by greeting clients and pets upon arrival and offering informational support.
- Manage scheduling and confirmation of appointments, optimizing facility calendar for efficiency.
- Professionally handled administrative tasks including answering and directing call and emails promptly.
- Maintained and updated patient and client records.
- Effectively processed payments and handled billing inquiries as well as managed account balances.
- Coordinated financial transactions, prepared and issued invoices as well as insurances inquiries.
- Maintained cleanliness and sanitation of kennels, exam rooms, and surgical areas.
Certified Nursing Assistant
Ledgeview Assisted Living Center
Paris
05.2012 - 08.2018
- Assist nurses and other healthcare professionals with tasks as needed.
- Assist with basic medical tasks such as changing dressings, applying bandages, and providing wound care under the supervision of a nurse.
- Maintain accurate and timely record of patient care, including input and output, vital signs, and medical observations.
Education
High school diploma -
Oxford Hills Comprehensive High School
Norway, MESkills
- Customer Service
- Behavioral Health
- Communication
- Data Entry
- Medical Office Experience
- Record Management
- Patient Care
- Time Management
- Microsoft Suite
- Team management
- Customer service
- Attention to detail
- Time management
- Vital signs monitoring
- Health documentation
- Record keeping
Certification
Certified Nursing Assistant, 05/01/12 - Present
Timeline
Owner & Operator
Mother Hens Cleaning Co.
01.2022 - Current
Veterinary Assistant/Receptionist
Norway Veterinary Hospital
04.2019 - 08.2020
Certified Nursing Assistance
Market Square Health Center
08.2018 - 05.2021
Behavioral Health Technician
St. Marys Hospital
01.2015 - 01.2021
Certified Nursing Assistant
Ledgeview Assisted Living Center
05.2012 - 08.2018
High school diploma -
Oxford Hills Comprehensive High School