Corazon Ramirez
Chicago,IL
Summary
Driven Sales Associate with a proven track record at Santanna Energy Services, excelling in customer service and teamwork. Demonstrates exceptional problem-solving abilities and multi-tasking strength, enhancing team collaboration and efficiency. Skilled in leveraging listening skills to understand and meet customer needs, significantly improving customer satisfaction.
Overview
11
11
years of professional experience
Work History
Sales Associate/ Broker Administrator
Santanna Energy Services
Chicago, IL
03.2016 - 02.2025
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Answered customers' questions regarding products, prices, and availability.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
- Adapted quickly to changing market conditions, adjusting client strategies accordingly while maintaining open lines of communication throughout periods of uncertainty.
- Recorded supporting documentation for phone calls and written correspondence.
Supervisor of Factory Operations
ODW Logistics
01.2014 - 02.2016
- Enhanced workplace safety, implementing strict protocols and conducting regular inspections to minimize accidents.
- Established clear lines of responsibility among staff members by clearly defining roles and expectations, resulting in increased accountability and performance.
- Evaluated employee performance through regular assessments, providing constructive feedback and support for continuous improvement efforts.
- Streamlined factory operations by implementing efficient production schedules and optimizing resource allocation.
Education
Woodworking -
Greater West Township
Chicago, ILGed
Chicago, ILSkills
- Data entry
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Exceptional customer service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate/ Broker Administrator
Santanna Energy Services
03.2016 - 02.2025
Supervisor of Factory Operations
ODW Logistics
01.2014 - 02.2016
Woodworking -
Greater West Township
Ged