Corbin Brown
Clementon,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Talented in administering and maintaining complex systems. Seeking to leverage comprehensive IT experience to take the next career step in systems administration with an organization that values hard work, strategic thinking, and results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Systems Administrator
United Methodist Communities
Collingswood, NJ
09.2023 - Current
- Provided technical support to users via telephone or remote access.
- Monitored system performance and implemented preventive maintenance procedures.
- Developed and implemented system security policies, procedures and standards for the organization.
- Installed, configured, and administered operating systems including Windows Server 2016, and 2019
- Implemented network services such as DHCP, DNS, Active Directory and Group Policy Objects.
- Managed user accounts in AD ensuring users have appropriate access rights.
- Deployed software updates on all servers
- Performed daily backup operations using Veeam Backup and Replication software.
- Automated routine tasks using PowerShell scripting language where applicable.
- Assisted with disaster recovery efforts during outages or other unplanned events.
- Analyzed intricate server issues and supported large business-critical applications.
- Created virtual machines using vCenter Server.
- Provided technical expertise in the installation, configuration and maintenance of VMware ESXi and vSphere environments.
- Performed routine maintenance on servers to ensure optimal performance of the IT infrastructure.
- Deployed virtual machines using hypervisors like VMWare ESXi or Microsoft Hyper-V.
- Performed preventive maintenance and upgraded systems to improve network, system, and data availability and integrity.
- Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
Help Desk Specialist
Radial
Burlington, NJ
10.2022 - 09.2023
- Fielded help desk questions and fulfilled requests.
- Supported customers with password resets and account customization.
- Opened service tickets for clients, documenting user information and description of problem.
- Read technical manuals, conferred with users or conducted computer diagnostics to investigate and resolve problems.
- Maintained positive working relationship with fellow staff and management.
- Read technical manuals or attended conferences and seminars to maintain knowledge of hardware and software.
- Evaluated software or hardware to recommend improvements or upgrades.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
- Oversaw daily performance of computer systems.
- Answered user inquiries to resolve computer software or hardware operation problems.
- Skilled with basic and advanced use of Active Directory.
- Added and managed workstations on a domain.
- Experience with SCCM.
- Analyzed and monitored wireless network for traffic and connectivity issues.
- Diagnosed level 1 and 2 network issues.
IT Technician
US Vision
Glendora, NJ
07.2021 - 10.2022
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Updated software versions with patches and new installations to close security loopholes and protect users.
- Performed troubleshooting on networking and connectivity issues to restore connections and network access.
- Communicated with customers to provide up-to-date information on incident response progress and resolution timeframe estimates.
- Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods.
- Acted as single point of contact for customers during technical faults and security-related events.
- Coordinated ticket fulfillment among multiple technicians and teams to reduce redundancy and accelerate response times.
- Installed computers and other devices individually and across networks, testing connections to support proper functioning.
- Installed wiring, cabling and devices to establish, repair and improve network operations.
- Configured Cisco hardware devices and software settings to optimize network performance.
- Imaged OS and software deployments throughout system and addressed implementation concerns.
- Used Cisco network monitoring tools to troubleshoot and resolve network related issues.
- Configured Cisco devices for VLAN use at multiple store locations remotely.
- Used SSH sessions to configure older Cisco router models.
- Evaluated local area network (LAN) and wide area network (WAN) performance data to verify availability and speed, identifying network problems.
Education
High School Diploma -
Williamstown High School
Williamstown, NJ06.2012
Some College (No Degree) - Information Technology
Southern New Hampshire University
Hooksett, NHSkills
- Enterprise Technology
- End-User Training
- System Upgrades
- Troubleshooting and Maintenance
- Performance Analysis
- Server and System Administration
- Systems deployment
- Disaster Recovery
- Patch management
- Network performance monitoring
- Active Directory
- Cloud Computing
- Cloud Architecture Design
Certification
Skills measured:
- Microsoft Certified: Azure Administrator Associate. Earned on June 11, 2024
- Manage Azure identities and governance
- Implement and manage storage
- Deploy and manage Azure compute resources
- Implement and manage virtual networking
- Monitor and maintain Azure resources
Timeline
Systems Administrator
United Methodist Communities
09.2023 - Current
Help Desk Specialist
Radial
10.2022 - 09.2023
IT Technician
US Vision
07.2021 - 10.2022
High School Diploma -
Williamstown High School
Skills measured:
- Microsoft Certified: Azure Administrator Associate. Earned on June 11, 2024
- Manage Azure identities and governance
- Implement and manage storage
- Deploy and manage Azure compute resources
- Implement and manage virtual networking
- Monitor and maintain Azure resources
Some College (No Degree) - Information Technology
Southern New Hampshire University
Similar Profiles
Tammie S. ForbesTammie S. Forbes
Assistant Housing Administrator at United Methodist CommunitiesAssistant Housing Administrator at United Methodist Communities
Dolores AlbaneseDolores Albanese
Certified Nursing Assistant at United Methodist Communities at Bristol GlenCertified Nursing Assistant at United Methodist Communities at Bristol Glen
Anna LongAnna Long
Certified Nursing Assistant at Methodist Retirement CommunitiesCertified Nursing Assistant at Methodist Retirement Communities