Anthony Lockey
Virginia Beach,VA
Summary
Driven Systems Administrator with over 13 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.
Overview
14
14
years of professional experience
4
4
Certifications
Work History
Systems Administrator
Datum Software
10.2022 - Current
- Perform on-site analysis, diagnosis, and resolution of complex PC problems for end users, and recommend and implement corrective hardware solutions, including off-site repairs
- Install and troubleshoot Microsoft Office 365 and 2016, including Microsoft Teams, and SharePoint365
- Maintained secure Cyber environment through configuration management, administration, and response actions
- Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance
- Monitored networks and network devices to resolve technical problems quickly.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Perform compliance and vulnerability scanning using ACAS (Nessus), and STIG reviews
- Working knowledge of eMASS, ACAS, and IAVMs
- Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware networked peripheral devices, and networking hardware products
- Install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products.
- Planned and implemented security upgrades to system hardware and software, resulting in acceptable risk margins.
- Comprehensively maintained stability of essential data backups on daily and weekly basis.
- Conducted testing and troubleshooting for various software remotely and onsite for 4 Tenants/environments to maintain operational readiness.
- Orchestrated integration and communication of software upgrades.
Sergeant
US Army, US Army Reserves
04.2010 - Current
- Oversaw teams planning, implementing and realigning field and base operational strategies.
- Handled administrative requirements, maintained records and submitted operational reports.
- Manages, plans, designs, engineers, installs, operates, and evaluates automation, communications, and visual information systems at all command levels within Department of the Army and Department of Defense
- Maintains Signal and Information Technology assets worth over $500,000 in value
- Utilized Risk Management Framework to categorize system, select security controls, ensure security controls were implemented, assess security controls for compliance, submit ATO package for authorization, and to continuously monitor system for compliance with various DoD standards
- Drafted, updated, and annually reviewed system security plan documents which include documents/artifacts such as Concept of Operations, Access Control Plan, Account Management Plan, Disaster Recovery Plan, Continuous
- Monitoring Strategy, and Incident Response Plan and submitting them to Program Manager for review and signature to make them official documents.
Computer Equipment Support III/System Administrator
Kupono Foundation
08.2021 - 10.2022
- Manages Active Directory Database using Active Directory, Azure Ad, and DameWare to conduct administrative tasks for 1200+ users and devices resulting in better visibility of users and computer assets
- Perform on-site analysis, diagnosis, and resolution of complex PC problems, and recommend and implement corrective hardware solutions, including off-site repair as needed
- Install and troubleshoot Microsoft Office 365 and 2016, including Microsoft Teams, and SharePoint365
- Maintaining secure Cyber environment through configuration management, administration, and response actions
- Perform compliance and vulnerability scanning using ACAS (Nessus), and STIG reviews
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Worked with users to determine areas of technology in need of improved usability.
- Oversaw file system, storage and other digital asset upgrades while safeguarding data integrity and redundancy.
Lead Computer/ Audio Video Technician
MSM Technologies
10.2020 - 08.2021
- Rendered on-site installation services and support of basic to complex audio and video systems for residential and commercial based clientele.
- Performed systematic and high-quality diagnostic troubleshooting and repair or adjustment to integrated audio-visual systems.
- Designed, assembled and adapted audio or video equipment and related devices for 128th Aviation BDE schoolhouse environment.
- Reviews operational needs to detect, diagnose, and resolve significant problems or error conditions relating to computer or related IT products and services
- Maintains and updates inventory of computer equipment and identifies their configuration and location within office
- Supports planning and modification or development of complex systems involving non-standard operating systems or those involving complex integrated systems.
Service Desk Analyst
Super Systems Inc
06.2020 - 10.2020
- Engaged in user support interactions via telephone, chat and email platforms.
- Responded to user operational issues with desktop computers, laptops and mobile electronic devices to enable problem resolution.
- Entered service tickets into incident tracking system to facilitate faster problem identification and resolution.
- Identified system hardware, network infrastructure and connectivity issues that prevented execution of user-initiated tasks.
- Diagnosed and resolved user system functionality issues to enable completion of desired operations.
Lead Audio Video Technician/Installer
Anistar Technologies
11.2019 - 05.2020
- Led crew of audio-video installation team members.
- Interpreted technical data from drawings, blueprints, schematics and service manuals.
- Install and configure Audio/Video switches and codecs
- Install and terminate copper and fiber optic cabling
- Installation and integration of speakers, televisions, projectors, microphones, and teleconference equipment
- Configure seamless integration with existing network services and IPTV
- Rendered on-site installation services and support of basic to complex audio and video systems for residential and commercial based clientele.
- Performed systematic and high-quality diagnostic troubleshooting and repair or adjustment to integrated audio-visual systems.
- Designed, assembled and adapted audio or video equipment and related devices for 18th Airborne Corps.
Field Telecommunications Technician
Verizon
04.2017 - 09.2019
- Emergency Disaster and Storm Relief Team member
- Tracks corrective actions and milestone accomplishments and to determine problem areas and recommend solutions
- Provide installation and maintenance services to residential internet and telecommunications consumers
- Installed and configured new devices and system components.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
- Coordinated installation of new users and relocations of existing users.
- Read blueprints and schematics to correctly place equipment.
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
- Set up networks and computers for business and residential customers.
- Developed expertise in communication systems cabling, circuitry and wiring through various projects for public utility companies.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
Bachelor of Science - Cyber Security
University of Phoenix
2023
Associate of Applied Science - Applied Science
University of Phoenix
2019
Skills
- Active Directory
- System Administration
- Information Security
- Computer Networking Support
- DoD Experience
- Incident Response
- Cybersecurity
- Operating Systems Maintenance
- Network Monitoring
- Social Perceptiveness
- Enterprise Technology
- Critical Thinking
- Virtual Machine Operation (VMWare)
- Program Installations
- Reading Comprehension
Additional Information
Military Service: Army Reserves
- Rank, Sergeant April 2010 to Present
- Commendations: Army Commendation Medal Army Achievement Medal x 4 OIF/OND Veteran.
- IAT II
- Top Secret/SCI Security Clearance
Timeline
Systems Administrator
Datum Software
10.2022 - Current
Computer Equipment Support III/System Administrator
Kupono Foundation
08.2021 - 10.2022
Lead Computer/ Audio Video Technician
MSM Technologies
10.2020 - 08.2021
Service Desk Analyst
Super Systems Inc
06.2020 - 10.2020
Lead Audio Video Technician/Installer
Anistar Technologies
11.2019 - 05.2020
Field Telecommunications Technician
Verizon
04.2017 - 09.2019
Sergeant
US Army, US Army Reserves
04.2010 - Current
Bachelor of Science - Cyber Security
University of Phoenix
Associate of Applied Science - Applied Science
University of Phoenix
Certification
- AWS Cloud Practitioner - Expires July 2027
- CompTIA Security + CE - Expires September 2026
- Avixa Certified Technology Specialist - Expires Feb 2024
- Microsoft Certified: Security, Compliance, and Identity Fundamentals (Certification number: I575-2007)
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