Corbin Opie
Fort Worth,TX
Summary
Personable Technology Specialist with 4 years' success employing technological expertise to assist businesses. Adept in providing high-quality technical support by troubleshooting, resolving issues and communicating results to the user. Gifted listener and problem-solver with a penchant for determining best plan of action and most effective solutions.
Overview
10
10
years of professional experience
Work History
Technology Specialist I
Lewisville ISD
05.2020 - Current
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Used ticketing systems to manage and process support actions and requests.
Concierge/Bellhop
Renaissance Dallas at Plano Legacy West Hotel
06.2018 - 05.2020
- Responsible for creating personal relationships both with guests and vendors
- Ensured all guests got the best immersive experience
- Provided personal hand written notes to elite guests
- Supported operations partners and vendors delivering communication to managers and guests on a daily basis.
Bellhop/Valet
Deloitte University Hotel
02.2017 - 06.2018
- Personally escort incoming hotel guest to rooms and assist with luggage
- Delivered messages and ran errands for guests
- Transported guests in shuttle to various locations
- Provided valet services to guests occasionally.
Barista
Kroger Starbucks
01.2015 - 01.2016
- Attended extensive trainings on beverage preparation
- Maintained good customer service with many repeat customers
- Prepare and serve coffee and tea drinks that meet quality standards at an efficient pace.
Education
Byron Nelson High School
01.2016
Skills
- Customer Service
- Problem Solving
- Strong Work Ethic
- Collaboration
- Client Relationships
- Creative Solutions
Awards
- 2016, For coding a working icecream shop, 1st at state
- 2013, For Architecture Floor plans, 2nd at state
- 2019, Marriott International The Spirit to Serve Award
Timeline
Technology Specialist I
Lewisville ISD
05.2020 - Current
Concierge/Bellhop
Renaissance Dallas at Plano Legacy West Hotel
06.2018 - 05.2020
Bellhop/Valet
Deloitte University Hotel
02.2017 - 06.2018
Barista
Kroger Starbucks
01.2015 - 01.2016
Byron Nelson High School
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