Methodical and well-coordinated administrative professional skilled in recruitment, staff training, and problem-solving. Track record of aligning employees with roles that maximize performance.
Overview
9
9
years of professional experience
Work History
Site Coordinator/Recruiter
Randstad
Memphis, TN
02.2022 - 06.2024
Conducted in-depth interviews with potential candidates, evaluating their skills and compatibility.
Reviewed resumes, conducted phone screens, and managed candidate pipelines.
Crafted job descriptions and advertisements to attract suitable candidates.
Provided clear explanations regarding job duties, compensation, and benefits to prospective candidates.
Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
Recruited employees and managed the associated hiring documentation.
Conducted new hire orientation and drug screens.
Operations Supervisor
FedEx Supply Chain
Memphis, TN
05.2018 - 02.2022
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
Ensured compliance with company policies, industry regulations, and safety standards during daily operations.
Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
Conducted regular performance evaluations for direct reports, identifying areas for improvement, and setting development goals accordingly.
Administrative Assistant
Electrolux
Memphis, TN
03.2015 - 05.2018
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Handled confidential documents in an organized fashion according to established protocol.
Education
Associate of Applied Science in Medical Assistance -
Vatterott Career College
Memphis, TN
02-2014
Diploma -
Oakhaven High School
Memphis, TN
05-2010
Skills
Talent Acquisition
Staff Supervision
Performance Appraisal
Client development
Recruiting and sourcing
Employee Relations
Team collaboration
Workflow Planning
Retention Program Development
Operations Management
Leadership
Communication
Problem-solving
Strategic Planning
Training and Development
Coaching
Compliance
Customer Satisfaction
Employee Engagement
Time Management
Microsoft Office Suite
Timeline
Site Coordinator/Recruiter
Randstad
02.2022 - 06.2024
Operations Supervisor
FedEx Supply Chain
05.2018 - 02.2022
Administrative Assistant
Electrolux
03.2015 - 05.2018
Associate of Applied Science in Medical Assistance -