John S. Pucillo

Loading planes and training new employees

• Assisted customers with product inquiries and recommendations to enhance shopping experience.

• Assist vision impaired father with travel, daily tasks, and transportation to and from medical appointments.

• Received certification pertaining to rules, regulations, operations, and procedures for loading/unloading the complete fleet of FEDEX aircrafts.
• Handled high pressure and time driven situations. Completed and multitasked building manifest freights within required deadlines of flight schedules.
• Responsible for final inspections and verification of freight capacities for flight crew; communicated with flight pilots.
• Proficient execution of duties working in a team environment which demanded quick problem-solving abilities.
• Lead, supervised, managed, and provided directives to 10-20 employees.

• Maintained operational flow of high-volume private golf membership play.
• Managed and supervised team of 3-8 employees in tournament style setup and breakdown.
• Served as the main liaison between golf members, upper management, and sales departments.

• Provided an elevated customer experience and created loyal clientele for one of the city’s oldest and beloved downtown dining establishments.
• Recognized as top revenue generating bartender.
• Received beverage orders from serving staff; prepared specialty drinks, assisted in wine and beer selection to patrons.
• Increased bar sales and customer base by promoting and marketing special events and happy hours to local businesses.
• Collected payment, operated cash drawer, and balanced cash receipts.
• Earned trust of management by given keys for opening and closing duties of restaurant/bar.

• Generated, maintained, and monitored national and international television satellite feeds.
• Coordinated and oversaw major broadcast events such as live sports, breaking news, and press junkets.
• Troubleshot and rectified any technical broadcast difficulties.
• Met and exceeded expectations for client database of Major League Baseball, HBO, Bloomberg News, and other popular programming.