Summary
Overview
Work History
Education
Skills
Timeline
Generic

CORDAROW MACK

Summary

Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of objectives and responsibilities. Motivated to learn, grow and excel in the information technology industry.

Overview

17
17
years of professional experience

Work History

Production Specialist

Microchip
12.2021 - Current
  • Monitored production line for unsafe behaviors or incorrect techniques and worked with managers to resolve problems.
  • Assisted with maintaining good manufacturing practices on D- shift production line.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Organized work to meet demanding production goals.
  • Resolved issues quickly to maintain productivity goals.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Performed daily and weekly qualifications on tools to ensure that equipment and processes are running within specified limits.

Customer Service Technician

Agiliti Inc.
07.2020 - 12.2021
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Performed preventive maintenance on hospital beds, mattresses, pumps, and other forms of medical equipment.
  • Inspected and tested medical equipment prior tp delivering to customer accounts.
  • Completed data entry to ensure accurate documentation for billing, inventory, and regulatory compliance.
  • Responsible for equipment service, delivery and management for the district office hub.
  • Managed the equipment inventory, supplies and fleet vehicles.
  • Served as subject matter expert in equipment processing, inspection, troubleshooting and in-servicing.

Specimen Processing Specialist

Laboratory Corp Of America
01.2015 - 01.2019
  • Processed 28, 540 laboratory samples per year to include; genetics, microbiology, pathology, cytology, ob/gyn, research and infectious disease
  • Entered 39, 450 patients results per year using data entry to adhere to Brooke Army Medical Center turn-around policy
  • Prepared laboratory specimens for designated departments/locations prior to laboratory analysis and testing and routes specimens by type to various staging areas
  • Performed all paperwork, technical and non-technical procedures required to process and submit specimens
  • Assigned specific computer generated identification numbers, checked for accuracy and recorded all items processed
  • Operated data entry terminals and automated data systems, following standard sequences/coding when entering data and corrects, edits, and/or verifies data entered into automated systems

Hospital Corpsman

Navy
08.2010 - 06.2014
  • Assisted in planning training and operational activities to ensure productive work environment
  • Collected blood and tissue samples with focus on accuracy and adherence to aseptic techniques
  • Process patient specimens according to priority and documented results
  • Recorded, reported and posted 83, 200 test results using CHCS
  • Prepared 106,080 samples for shipping and disposed of bodily fluids in proper containers
  • Coordinated and transported 24, 000 specimen samples and $50, 000 of consumable reagents throughout five remote laboratory collection sites.

Hospital Corpsman

US Navy
07.2007 - 08.2010
  • Maintained operational organization by ensuring equipment functionality, inventory levels and employee medical training
  • Coordinated and executed transport of sick and injured patients as needed
  • Administered medical care for range of conditions and basic health concerns including immunization, medications and blood draws
  • Provided leadership, delegation and exceptional medical service in high-pressure situations

Education

Associate of Applied Science - Computer Network Systems

IntelliTec College - Colorado Springs
Colorado Springs, CO
05.2025

Basic Automation Certificate - Robotics And Automation Technology

Pikes Peak Community College
Colorado Springs, CO
05.2020

Industrial Maintenance Level 1 Certificate - Industrial Electronics Technology

St. Philip''s College
San Antonio, TX
05.2019

Skills

  • Troubleshooting
  • Computer skills
  • Data entry
  • Process Improvement
  • Equipment Repair
  • Production and Processing
  • Equipment Qualification
  • Customer Service
  • Preventive Maintenance
  • Inventory counts

Timeline

Production Specialist

Microchip
12.2021 - Current

Customer Service Technician

Agiliti Inc.
07.2020 - 12.2021

Specimen Processing Specialist

Laboratory Corp Of America
01.2015 - 01.2019

Hospital Corpsman

Navy
08.2010 - 06.2014

Hospital Corpsman

US Navy
07.2007 - 08.2010

Associate of Applied Science - Computer Network Systems

IntelliTec College - Colorado Springs

Basic Automation Certificate - Robotics And Automation Technology

Pikes Peak Community College

Industrial Maintenance Level 1 Certificate - Industrial Electronics Technology

St. Philip''s College
CORDAROW MACK