Cordelia Kissee
Kingsland,GA
Summary
I am a hard worker with over 5+ years of customer service and other fields such as: call centers, food handling, and retail. I am always open to learning new things and never afraid to try new opportunities.. I value balancing quality and efficiency with my tasks. I can pick up things pretty quickly I am a fast learner. Easy to work with and very good at communication. Very tech savvy and great on customer service via over the phone or in person.
Overview
5
5
years of professional experience
Work History
Usher/Concessions/Janitor
AMC Theaters
Dekalb, Ill
10.2021 - 10.2022
- Assisted patrons with finding seats and maintaining a clean and safe environment.
- Operated cash registers and handled financial transactions accurately.
- Performed janitorial duties such as cleaning restrooms and theaters.
- Maintained inventory levels and restocked concessions items as needed.
- Provided excellent customer service and resolved any issues or complaints effectively.
- Worked independently and as part of a team to ensure smooth operations during peak hours.
Server
Pathway to Living
Sycamore, Ill
10.2022 - 01.2023
- Ensured compliance with food safety regulations and maintained sanitation standards in kitchen.
- Managed kitchen operations to ensure cleanliness and efficiency.
- Provided excellent customer service to residents and their families.
- Collaborated with kitchen staff to maintain a smooth workflow.
- Followed food safety guidelines and sanitation procedures at all times.
- Demonstrated ability to work efficiently in a fast-paced environment.
- Collaborated effectively with team members to achieve cleanliness goals.
- Maintained cleanliness and organization in dining areas.
Dietary Aide
Aperion Care
Dekalb, IL
08.2023 - 01.2024
- Assisted with meal delivery to residents.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
- Cleaned and organized kitchen, dining and service areas.
Dispatcher
Transdev
Dekalb, Ill
01.2024 - 11.2025
- Maintained communication with drivers and customers to provide real-time updates on transportation.
- Collaborated with drivers and passengers to help ensure successful pick ups/drop offs
- Communicated effectively with drivers, addressing issues and providing real-time updates on routes.
- Trained new dispatch personnel on software systems and standard operating procedures for consistency.
- Created Payroll and created updated driving routes/schedules.
- Managed high-volume calls and dispatch requests in a fast-paced environment.
- Maintained accurate records of dispatch activities and communication with drivers.
- Monitored vehicle locations using GPS tracking systems to ensure timely arrivals and departures.
- Handled customer calls about information, new trips or, existing trips.
- Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
Fresh Foods Clerk
Harris Teeter
Fernandina Beach, FL
01.2025 - 05.2026
- Assisted customers with product selection, enhancing overall shopping experience and satisfaction.
- Ensured food safety standards were met by properly storing and handling raw chicken products.
- Prepared and cooked pizzas to ensure high-quality standards and customer satisfaction.
- Cooked assembled pizzas in oven, removed when done, allowed to cool, cut and boxed completed orders, entering real-time preparation updates in electronic system from start to finish.
- Handled high-volume orders during peak times with accuracy and speed while maintaining attention to detail for each pizza creation.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Answered phone calls per day to efficiently create to-go orders.
- Operated slicing equipment safely and efficiently, adhering to health regulations.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Education
High School -
Sycamore High School
Sycamore, Ill01-2020
Skills
- Communication
- Teamwork
- Problem-solving
- Adaptability
- Time management
- Critical thinking
- Phone Operator
- Efficiency
- Data analysis
- Active listening
- Multitasking
- Customer service
- Computer proficiency
- Maintaining cleanliness
- Cash handling proficiency
- Food safety compliance
- Tech Savvy
LANGUAGES
English | Native
Timeline
Fresh Foods Clerk
Harris Teeter
01.2025 - 05.2026
Dispatcher
Transdev
01.2024 - 11.2025
Dietary Aide
Aperion Care
08.2023 - 01.2024
Server
Pathway to Living
10.2022 - 01.2023
Usher/Concessions/Janitor
AMC Theaters
10.2021 - 10.2022
High School -
Sycamore High School