Cordell Brown
Elgin,SC
Summary
Results driven and organized with over 15 years of experience in business and management.Proven leader with a keen focus on mentoring and developing individuals and organizations to reach maximum potentials.
Overview
10
10
years of professional experience
Work History
Director of Operations
BNI
Lexington , SC
01.2024 - 11.2024
- Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
- Established operational guidelines and identified opportunities for improvement.
- Facilitated oversight for numerous networking chapters across midlands region.
- Facilitated strategic planning through regular growth-focused activities.
- Represented the company at industry events, conferences, and public forums to enhance business networking.
- Coached staff members on best practices in business development operations.
- Assisted 34 BNI Networking chapters with policies, best practices, and company growth through business referral partnerships.
General Manager
Cool Care Heating & Air
Columbia, SC
07.2021 - 02.2024
- Responsible for the coordination and supervision of 34 networking chapters, collectively representing 1100 professionals
- Develop business processes and organizational structure.
- Negotiated successful business contracts with various clients
- Facilitate cost-effective measures to help increase net profits
- Recruited top talent and created training programs for team advancement.
Operations Manager
Cassell Brothers Home Services
Irmo, South Carolina
07.2020 - 07.2021
- Managed team of 73 employees
- Developed a core training system for administrative hires
- Increased team size through hiring from 58 to 73 personnel
- Reviewed and modified processes to generate companywide consistency and organization.
General Manager
Wilson’s Refrigeration and Air
Columbia, South Carolina
05.2015 - 05.2020
- Intelligently structured departments by analyzing statistics to increase profits and lower budget
- Designed a client experience by rebranding, marketing and interacting with clients
- Actively recruited new talent and managed 35-40 employees
- Reviewed proposals from employees and vendors to have the best programs, products and software to streamline business procedures
- Established the opening of a second location to expand the brand and open business to new clients.
Education
Airport High School
Midlands Technical College
Skills
- Performance Improvements
- Supervision and Training
- Administrative Management
- Policy Development and Enforcement
- Team Leadership
- Performance Evaluation and Monitoring
- Management Team Building
- Problem Anticipation and Resolution
- Recruitment and Hiring
- Staff Development
- Business Leadership
- Process Improvements
- Goal Setting
- Policy/Program Development
- Operations Oversight
Affiliations
- Reserve Deputy for the Richland County Sheriff Department
- Richland County Sheriff Department Crisis Management Team (Negotiator)
- Former City of Columbia Volunteer Firefighter
- BETR Networking Group (Business, Education, Training & Relationships Co-Lead)
- Newberry County Reopening Task Force Member
- Newberry County School District Mentor for Mid-Carolina Middle
- Palmetto Place Board of Director member.
- Capital City Club Board of Governors member
- Board of Director for The Hive Community Circle
- Co-Chair of the Capital City Club Membership Committee
Accomplishments
- Richland County Reserve Deputy of Quarter 2024
- 2023 Columbia Business Monthly/Greenville Business Magazine/Charleston Business Magazine – SC Best in Business Awards Winner Best General Manager 3rd Place.
Timeline
Director of Operations
BNI
01.2024 - 11.2024
General Manager
Cool Care Heating & Air
07.2021 - 02.2024
Operations Manager
Cassell Brothers Home Services
07.2020 - 07.2021
General Manager
Wilson’s Refrigeration and Air
05.2015 - 05.2020
Airport High School
Midlands Technical College