Cordero L Alexandre
Orlando
Summary
Experienced manager
Experienced with overseeing center operations and ensuring efficient workflow management. Utilizes strategic planning to enhance service delivery and team productivity. Track record of fostering collaborative environment and maintaining high operational standards.
Overview
11
11
years of professional experience
Work History
Center Operations Manager
Octapharma Plasma Center
Orlando, FL
10.2023 - 05.2026
- Managed daily operations to ensure compliance with regulatory standards and operational efficiency.
- Developed training programs for staff, enhancing team performance and knowledge retention.
- Streamlined inventory management processes, reducing waste and improving resource allocation.
- Led quality assurance initiatives to enhance donor experience and safety protocols.
Lead Phlebotomist
Octapharma Plasma Center
Orlando, FL
08.2019 - 10.2023
- Supervised daily phlebotomy operations to ensure compliance with safety protocols and quality standards.
- Trained and mentored junior phlebotomists in best practices and patient interaction techniques.
- Implemented workflow improvements to enhance efficiency in blood collection processes.
- Collaborated with medical staff to address patient concerns and improve overall service delivery.
Processing Technician
Octapharma Plasma Center
Orlando, Fl
01.2019 - 08.2019
- Operated and maintained processing equipment for plasma collection to ensure efficiency and safety.
- Monitored donor flow and ensured compliance with health regulations throughout the collection process.
- Conducted quality control checks on collected plasma, ensuring adherence to industry standards.
- Trained new staff on operational protocols and best practices in plasma processing techniques.
Medical Screening Supervisor
OCTAPHARMA PLASMA
12.2018 - 01.2019
- Register new and current plasma donors
- Conduct basic screening procedures (e.g. reviewing health related documents, taking vital signs and performing finger sticks)
- Maintain compliance with SOP, current Good Manufacturing Procedures (cGMP) and regulatory guidelines
- Trains and provides leadership to new/existing employees
- Oversees all donor screening personnel including conducting interviews, evaluations, coaching, and disciplinary actions
- Educates new donors on the use of products made from donated plasma
- Accountable for all area operations (e.g. donor flow facilitation, scheduling and employee supervision)
- Reports quality issues and procedural deviations to Quality Assurance and Management
- Remains alert for any adverse donor reactions and notifies appropriate staff
- Cleans blood or plasma spills and performs proper procedure for disposition of biohazardous waste
Sr. Medical Receptionist / Donor floor tech.
BPL Plasma
12.2014 - 10.2016
- Registering new and current donor
- Conducting a series of screening procedures to determine suitability for plasma donation
- Maintains compliance with SOP, current Good Manufacturing Procedures (cGMP) and regulatory guidelines
- Greets and builds rapport with donors and directs them to appropriate areas for further processing
- Maintains donor flow while adhering to standard operating procedures
- Remains professional at all times in a fast-paced environment with frequent interruptions
Education
High school diploma -
Edgewater high school
Skills
- Operational efficiency
- Health and safety compliance
- Scheduling coordination
- Equipment management
Timeline
Center Operations Manager
Octapharma Plasma Center
10.2023 - 05.2026
Lead Phlebotomist
Octapharma Plasma Center
08.2019 - 10.2023
Processing Technician
Octapharma Plasma Center
01.2019 - 08.2019
Medical Screening Supervisor
OCTAPHARMA PLASMA
12.2018 - 01.2019
Sr. Medical Receptionist / Donor floor tech.
BPL Plasma
12.2014 - 10.2016
High school diploma -
Edgewater high school