Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Coreena Her

Olathe,KS

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

4
4
years of professional experience

Work History

Fufillment Expert

Target
Olathe, KS
03.2025 - Current
  • Evaluated existing procedures for pick, pack, ship operations and identified areas for improvement.
  • Ensured compliance with company policies and safety regulations at all times.
  • Provided excellent customer service by responding to inquiries promptly and professionally.
  • Ensured that all products were properly labeled prior to being shipped out from the warehouse.
  • Confirmed items picked for orders by keying codes into system.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Selected products and items from shelves and pallets for customer orders.
  • Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Packaged fragile items with protective padding to prevent damages during shipments.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Limited damage to products and orders by using care when choosing items.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Completed pickup and shopping orders for customers within local area.
  • Asked store associates for help locating missing products.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Sourced unique and hard-to-find items for clients, ensuring satisfaction with exclusive finds.
  • Verified accuracy of orders by comparing items and quantities picked to customer invoices.
  • Assembled boxes or other containers and packed items carefully to ensure safe shipment.
  • Achieved productivity and accuracy standards to meet company guidelines.
  • Implemented time-management skills to prioritize urgent orders and manage workload.
  • Demonstrated attention to detail in selecting correct item sizes, colors, and quantities.
  • Followed company policies related to food safety, sanitation, security, and loss prevention.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Secured and stored items until customer pickup.
  • Maintained flexibility to rotate through different picking zones as required by management.
  • Utilized problem-solving skills to address and rectify picking errors and discrepancies.
  • Participated in training sessions to improve picking techniques and learn new technologies.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.

Cashier/Clothing Sales Associate

JCPenney
Overland Park, KS
06.2024 - 05.2025
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Helped with purchases and signed customers up for rewards program.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Built and maintained productive relationships with employees.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Performed other duties as assigned by management.
  • Discounted purchases by scanning and redeeming coupons.
  • Worked closely with front-end staff to assist customers.
  • Issued receipts, refunds, credits or change due to customers.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Ticketed items with pricing and markdowns and restocked sales floor according to merchandising plan.

Cashier

Balls Food Stores
Olathe, KS
10.2021 - 04.2024
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Answered customer inquiries regarding store policies and procedures.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Followed company security procedures for handling large sums of money.
  • Answered customers' questions and provided information on store procedures or policies.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Maintained work area and kept cash drawer organized.
  • Helped with purchases and signed customers up for rewards program.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Built and maintained productive relationships with employees.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.

Education

High School Diploma -

Blue Valley West High School
Overland Park, KS
05-2024

Associate of Arts - Liberal Arts

Johnson County Community College
Overland Park, KS

Skills

  • Customer service
  • Patience and empathy
  • Hospitality and accommodation
  • Attention to detail
  • Dependability and reliability
  • Cash handling
  • Retail merchandising
  • Team work
  • Active listening
  • Time management
  • Telephone etiquette
  • Multitasking and organization

Affiliations

  • Photography
  • Creative Writing

Timeline

Fufillment Expert

Target
03.2025 - Current

Cashier/Clothing Sales Associate

JCPenney
06.2024 - 05.2025

Cashier

Balls Food Stores
10.2021 - 04.2024

High School Diploma -

Blue Valley West High School

Associate of Arts - Liberal Arts

Johnson County Community College

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