Corey Arner
Allentown,PA
Summary
Passionate facilitator and coach with a background in communication, community health work, and facilitation. Dedicated to fostering inclusive environments where peers feel valued and fulfilled. committed to improving relationships to drive successful outcomes in any role.
Overview
13
13
years of professional experience
2
2
Certification
Work History
ACH Certified RCC Facilitator
Lehigh Valley Physicians Group
Allentown , PA
10.2023 - Current
- Facilitated workshops designed to help teams foster effective communication between healthcare providers and their families.
- Created a safe environment for participants to express their opinions without fear of judgement or criticism.
- Supported learners by providing additional guidance where necessary.
- Facilitated group discussions and activities to ensure successful outcomes.
- Organized materials and resources required for each session in advance.
- Assessed participant learning needs in order to tailor sessions accordingly.
- Encouraged collaborative problem solving through active listening techniques.
ACH Certified RCC Clinician Coach
Lehigh Valley Physicians Group
Allentown , PA
12.2020 - Current
- The Academy of Communication in healthcare (ACH) Certified Relationship Centered Communication Coach is an expert accredited by the ACH in coaching healthcare professionals to optimize their communication skills with in patient-provider interactions.
- Posses in- depth knowledge and practical experience in relationship centered communication strategies, including active listening,empathy,shared decision making, and conflict resolution.
- Provides personalized guidance and support to clinicians empowering them to cultivate meaningful connections with patients, improve patient engagement and enhance overall healthcare experiences.
- Observes clinician during live patient interactions and provides real time appreciative verbal feedback.
Lead Access Coordinator
Lehigh Valley Physicians Group
Allentown , PA
11.2018 - Current
- Serves as the dedicated liaison for access improvements and workflow education as it relates to patient access and outmigration at the local practice level.
- Works Closely with the Digital integration and operations department and administrators to facilitate implantation's of access workflows and education.
- Recognizes and alerts opportunities for improvement and assists in determining countermeasures.
- high level care coordination
- handle escalation requests while supporting outpatient,in person ED, and in patient hospital.
- Supports Street Medicine by coordinating care outside on street rounds to our unhoused neighbors to access care.
- provides training and on boarding to staff, collaborates with other departments processes and patient experiences.
- tracking and organizing access related data
Education
Certificate of Hours of Completion - Aesthetics
Metro Beauty Academy LLC
Allentown, PA06-2008
High School Diploma -
William Allen High School
Allentown, PA06-2006
Some College (No Degree) - American Sign Language (ASL)
LCCC
Allentown, PASkills
- Authentic
- Receiving Feedback
- emotional intelligence
- appreciative feedback
- Connecting with others
- Relationship Centered Communication
- Skillful communicator
- Facilitation
- physiological safety
- change agent (Supporting change)
- Pivoting
- inclusion and development of colleagues
- Attentive Listening
- Multitasking
- Team Building
- interviewing
Accomplishments
- Mom of Twin girls
Certification
- ACH Certified RCC Clinician Coach
- ACH Certified RCC facilitator
- Gratefully Attended the ENRICH conference 3 years
Affiliations
Powerlifting/ body building
Shopping
Previously worked as a beauty advisor and MUA at Chanel Beaute
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
ACH Certified RCC Facilitator
Lehigh Valley Physicians Group
10.2023 - Current
ACH Certified RCC Clinician Coach
Lehigh Valley Physicians Group
12.2020 - Current
Lead Access Coordinator
Lehigh Valley Physicians Group
11.2018 - Current
- ACH Certified RCC Clinician Coach
- ACH Certified RCC facilitator
- Attended the ENRICH conference annually 3 years in a row
Certificate of Hours of Completion - Aesthetics
Metro Beauty Academy LLC
High School Diploma -
William Allen High School
Some College (No Degree) - American Sign Language (ASL)
LCCC
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