COREY BYRNES
Holland
Summary
Results-driven Branch Manager with expertise in branch operations, team supervision, and customer service. Committed to enhancing service quality and operational efficiency through effective coaching and performance management.
Overview
13
13
years of professional experience
Work History
Branch Manager
Etna Supply
Holland, MI
01.2023 - Current
- Developed and implemented training programs for staff, enhancing service quality and operational efficiency.
- Supervised daily branch operations, ensuring compliance with company policies and procedures.
- Established performance metrics for team members, fostering accountability and continuous improvement within the branch.
- Conducted regular performance reviews, providing constructive feedback to support employee development initiatives.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Assistant Branch Manager
Etna Supply
Holland, MI
02.2022 - 01.2023
- Supervised daily branch operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff on product knowledge and customer service protocols.
- Collaborated with management to develop strategies for improving branch efficiency and sales performance.
- Implemented training programs that increased team productivity and service quality.
- Trained and developed new team members in alignment with branch service standards and objectives.
Counter Salesperson
Etna Supply
Holland, MI
06.2021 - 02.2022
- Managed customer inquiries and provided accurate product information, enhancing overall customer satisfaction.
- Processed sales transactions efficiently using point-of-sale systems, ensuring swift service delivery.
- Assisted customers in selecting products, fostering strong relationships through personalized service.
- Implemented strategies to upsell products, increasing average transaction values through effective communication.
- Led inventory audits and reconciled discrepancies, ensuring accuracy in stock levels and reporting procedures.
Warehouse Associate
Etna Supply
Holland, MI
08.2018 - 06.2021
- Executed order picking and packing procedures to meet daily shipping targets efficiently.
- Operated forklifts and pallet jacks to safely transport materials within warehouse environment.
- Managed inventory control processes using ERP systems to ensure accurate stock levels.
- Conducted regular safety inspections to maintain compliance with workplace regulations and standards.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Performed inventory control, such as counting, and stocking merchandise.
Inventory Specialist
Nuvar Manufacturing
Holland, MI
02.2013 - 08.2018
- Managed inventory levels using ERP systems to optimize stock accuracy and availability.
- Streamlined receiving and storage processes, reducing time for new stock integration.
- Conducted regular audits to ensure compliance with inventory management standards and practices.
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Completed physical inventory counts each month.
Education
High School Diploma -
Grand Haven High School
Grand Haven, MISkills
- Branch operations management
- Team supervision
- Coaching
- Time management
- Budget management
- Work ethic
- Customer relationships
- Time management
- Work ethic
Timeline
Branch Manager
Etna Supply
01.2023 - Current
Assistant Branch Manager
Etna Supply
02.2022 - 01.2023
Counter Salesperson
Etna Supply
06.2021 - 02.2022
Warehouse Associate
Etna Supply
08.2018 - 06.2021
Inventory Specialist
Nuvar Manufacturing
02.2013 - 08.2018
High School Diploma -
Grand Haven High School