Corey Daniels
Matthews,Nc
Summary
Dynamic professional committed to contributing to a reputable organization that fosters growth and success for individuals and teams. Leverages a diverse skill set and extensive experience to drive collective achievements and personal development. Open to relocation for the right opportunity, ensuring alignment with the company's vision and goals. Passionate about creating impactful solutions that enhance productivity and collaboration in the workplace.
Overview
25
25
years of professional experience
Work History
Roadshow Sales Representative
IES Custom Staffing (Human Touch Massage Chairs)
San Diego, CA
04.2024 - Current
- Cultivated relationships with clients to enhance customer satisfaction and loyalty.
- Delivered tailored product demonstrations to showcase benefits of massage chairs.
- Executed strategic sales initiatives to tailor customers needs.
- Mentored new sales team members on effective selling techniques and product knowledge.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Route Manager
Bulwark Exterminating
Charlotte, NC
04.2023 - 04.2024
- Trained new route managers on company protocols and best practices, fostering a culture of excellence and accountability.
- Analyzed customer feedback to identify areas for service improvement, leading to adjustments in operational strategies.
- Coordinated with field technicians to resolve issues promptly, maintaining high levels of service reliability and client trust.
- Collaborated with upper management to establish strategic goals for regional growth and resource allocation efficiency.
- Enhanced customer satisfaction by resolving service issues promptly and professionally.
- Visited customers and customer sites to evaluate and resolve safety issues.
Route Manager
Go Forth Pest Control
Charlotte, Nc
04.2022 - 03.2023
- Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
- Managed end-of-day check-in process to capture and communicate key service, safety and equipment issues.
- Scheduled, attended and contributed to safety meetings to maintain working relationships and promote maximum morale and productivity.
- Visited customers and customer sites to evaluate and resolve safety issues and seek service alternatives.
- Developed strong relationships with clients, ensuring consistent communication and timely services.
Brand Ambassador
Traeger Pellet Grills LLC
09.2021 - 04.2022
- Cultivated brand awareness through engaging product demonstrations and customer interactions.
- Educated customers on product features, benefits, and usage techniques to enhance user experience.
- Trained new team members on brand messaging, product knowledge, and effective sales techniques.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
Independent Insurance Broker
Surprise, Az
08.2020 - 09.2021
- Currently licensed in Life, Health, and Accidental insurance in the states of Arizona, Ohio, Michigan, Virginia, and South Carolina.
Pest Control Supervisor
Pest Duck Pest Control
El Mirage, Az
08.2018 - 05.2020
- Fulfill assigned routes and create rapport with new and current clients. Perform all pest control duties such as proper inspection, product application, and also rodent control services. Small company that was acquired by Action PC.
Pest Control Manager / Flooring Division Manager
Amera Pest Control
Youngtown, Az
02.2017 - 08.2018
- Responsible for running the pest control division and Flooring Division. Managed 15 technicians.
- Handled all hiring and interviews and performed instructive orientation and training.
- Ensured all licensed technicians followed proper protocol as set out by the Arizona Department of Agriculture.
- Performed on-site training and corrective training to all technicians to ensure quality and performance.
- Ensure proper documentation and training files are current and correct as required by the AZ Pest Management Division.
- Logged and maintained all chemical inventory on a daily basis, and ordered products when needed through various distribution companies such as Veseris and Target Specialty Products.
- Owner sold to another local PC company now Atomic PC
Management/Sales
Zerorez Carpet Cleaning
Phoenix, Az, Charlotte, Nc, San Jose Ca
06.2012 - 01.2017
- Accountable for day to day operations at a specific location with up to 30 crew members.
- Traveled to various locations to network and build the brand.
- Handled all hiring and interviews and performed instructive orientation and training.
- P&L responsibility while working closely with the General Manager and Owners to manage and develop ways to make budget goals each quarter.
- Managed fleet to ensure proper maintenance was scheduled and completed.
Sales Consultant
Berge Toyota
Mesa, Az
12.2011 - 06.2012
- Performed test drives with potential buyers and demonstrated vehicle features.
- Provided customers with information and options on their vehicle purchase.
- Follow up on prior sales to ensure satisfaction and ask for referrals
Operations Manager
Stanley Steemer Intl.
Seattle, Wa, Las Vegas, Nv, Phoenix, Az
10.2006 - 03.2011
- P&L responsibility while working closely with the General Manager to manage and develop ways to make budget goals each quarter.
- Accountable for day to day operations at a specific location with up to 30 crew members.
- Traveled throughout the U.S. to various locations to train specific technicians in sales and technical skills.
- Handled all hiring and interviews and performed instructive orientation and training for floor cleaning. i.e. carpet, tile, upholstery, water loss/floods, and mold remediation.
Education
Diploma -
Barry Goldwater High School
Phoenix, Az01-1996
Skills
- Customer relationship building
- Relationship building
- Sales expertise
- Product and service knowledge
- Sales presentations
- Sales closing
- Product and service sales
- Customer retention
- Client service
- Negotiation tactics
- Upselling and cross selling
- Objection handling
- Lead prospecting
- Product promotions
- Operations management
- Staff development
- Sales management
- Workforce management
- Budget control
- Key performance indicators
- Brand management
- Forecasting and scheduling
Accomplishments
- Promoted from a technician into management with Stanley Steemer and produced positive % increase in sales, production, and quality within 2 different markets (Las Vegas, Nv. and Seattle, Wa.). While employed with Stanley Steemer I received 8 Salesperson of the Month awards, A Salesperson of the Year award, and A Most Valuable Employee of the Year award. As a Branch Manager in Seattle, I was able to help improve our locations company ranking from 69th to 3rd out of 73 corporate locations in 1 year. Our region (Pacific NorthWest) received awards for most improved location and #1 region within the corporate structure.
- While employed with Zerorez, I helped grow the fleet and technician department in the Phoenix market by 100%. I also created a constructive training department that allowed technicians to utilize Customer Service skills, Sales skills, and Technical skills in job duty performance and on-going education and career development.
Timeline
Roadshow Sales Representative
IES Custom Staffing (Human Touch Massage Chairs)
04.2024 - Current
Route Manager
Bulwark Exterminating
04.2023 - 04.2024
Route Manager
Go Forth Pest Control
04.2022 - 03.2023
Brand Ambassador
Traeger Pellet Grills LLC
09.2021 - 04.2022
Independent Insurance Broker
08.2020 - 09.2021
Pest Control Supervisor
Pest Duck Pest Control
08.2018 - 05.2020
Pest Control Manager / Flooring Division Manager
Amera Pest Control
02.2017 - 08.2018
Management/Sales
Zerorez Carpet Cleaning
06.2012 - 01.2017
Sales Consultant
Berge Toyota
12.2011 - 06.2012
Operations Manager
Stanley Steemer Intl.
10.2006 - 03.2011
Diploma -
Barry Goldwater High School