Corey Everett
Plumas Lake,CA
Summary
Safety-focused Rental Coordinator and Billing Specialist with expertise in managing operations, client relations, and IT. Strong problem-solving abilities complemented by effective communication skills and meticulous documentation practices. Reliable Delivery Driver and Dispatcher skilled in equipment operation and troubleshooting, committed to maintaining secure working environments and adhering to safety protocols.
Overview
1
1
Certification
8
8
years of professional experience
Work History
GROUNDSMAN
Mountain F Enterprises
Folsom, CA
07.2024 - 07.2025
- Operated a variety of power equipment such as mowers, tractors, blowers, edgers, trimmers and chain saws.
- Eliminated unhealthy vegetation and debris from property to promote healthy growth.
- Pruned or trimmed trees and shrubs with shears and pruners.
- Cleared work site of debris post-completion to maintain a clean and safe environment.
- Maintained safe and secure working environment by adhering to safety procedures and regulations.
- Arranged tools and materials systematically to facilitate efficient job execution.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Delivered responsive customer service to address client and resident requests promptly.
- Followed planned landscaping designs to determine sod and foliage layouts.
RENTAL COORDINATOR AND BILLING SPECIALIST
Pape Truck Leasing
Sacramento, CA
06.2023 - 06.2024
- Updated and maintained rental agreement files and documents
- Contacted customers and billing parties about overdue rentals and requested expected date of return
- Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental
- Prepared sales contracts and researched customer needs to effectively promote products and services, enhancing customer satisfaction and sales opportunities
- Processed customer exchange requests in the computer system for accurate record-keeping. in computer system
- Collected and recorded rental payments and late fees, contributing to accurate financial reporting for forecasting, budgeting, and expenditure scheduling
- Responded to customer inquiries and delivered appropriate information after carefully researching issues
- Prepared and submitted reports to supervisor
- Identified solutions to minimize issues and resolve problems promptly, ensuring smooth operations and improved customer experiences
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development
- Oversaw maintenance, appearance and performance of company vehicles
DELIVERY DRIVER AND DISPATCHER
Amazon
West Sacramento, CA
05.2019 - 06.2023
- Delivered goods and services to customers on time and in excellent condition
- Optimized delivery routes using GPS, ensuring timely arrivals and enhancing customer satisfaction
- Monitored traffic conditions and applied defensive strategies to avoid accidents
- Achieved consistently high customer scores due to exceptional service
- Drove trucks to and from job sites to deliver supplies
- Interacted with customers pleasantly to meet needs and drive satisfaction
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty
- Inspected vehicle thoroughly after each shift to identify any damage or maintenance needs.
- Maintained professional conduct with clients, fostering positive relationships and enhancing overall service experience
- Coordinated with team members and remained flexible in work scheduling to meet service needs
- Addressed customer service complaints with professionalism and knowledgeable responses, reinforcing trust and loyalty
CUSTOMER SERVICE ASSOCIATE
Walmart
Rocklin, CA
06.2017 - 06.2018
- Delivered exceptional customer service through acknowledgment, communication and commitment to quality
- Managed customer relations and customer service through daily communication and interaction
- Managed customer relations and service through daily communication, enhancing customer satisfaction
- Informed customers about special promotions and provided detailed information for various products
- Collaborated with store management and program leadership to identify and suggest improvements for operational efficiency
- Executed multiple projects to support store objectives and enhance customer experience
- Entered orders into a computer database system
- Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans
Education
ASSOCIATE OF SCIENCE - FIRE TECHNOLOGY
Yuba College
Marysville, CAHIGH SCHOOL DIPLOMA -
Whitney High School
Rocklin, CASkills
- Route Optimization
- Excellent Customer Service
- Excellent Problem-Solving
- Excellent Time Management
- Communication skills
- Dependable and Reliable
- Dispatch Communication
- Organizational management
- Proficiency in Microsoft Office
- Basic Financial Reporting
- Excellent Attention to Detail
- Motivated Team Player
- Quick Learner
- Positive Attitude
- Strong work ethic
Certification
- Fire Inspector 1A Duties and Administration
- Fire Inspector 1B Fire and Life Safety
- Fire Inspector 1C Field Inspection
- Fire Inspector 1D Field Inspection California Specific
- Fire Inspector 2A Fire Prevention Administration
- Fire Inspector 2B Fire and Life Safety Requirements
- Fire Inspector 2C Inspecting New and Existing Fire and Life Safety Systems
- Fire Inspector 2D Hazardous Materials, Operations, and Processes
- CPR Certified
- Typing Certificate 40 WPM
- DOT Certificate
- DOT Medical Certificate
- PC 832 Certificate
References
References available upon request
Languages
Spanish, Intermediate
Punjabi, Intermediate
Timeline
GROUNDSMAN
Mountain F Enterprises
07.2024 - 07.2025
RENTAL COORDINATOR AND BILLING SPECIALIST
Pape Truck Leasing
06.2023 - 06.2024
DELIVERY DRIVER AND DISPATCHER
Amazon
05.2019 - 06.2023
CUSTOMER SERVICE ASSOCIATE
Walmart
06.2017 - 06.2018
ASSOCIATE OF SCIENCE - FIRE TECHNOLOGY
Yuba College
HIGH SCHOOL DIPLOMA -
Whitney High School