Results-driven retail and operations professional with hands-on experience in merchandising execution, inventory management, fulfillment, and logistics. Recognized for speed, accuracy, and reliability, with a proven ability to exceed performance expectations, support team productivity, and contribute to efficient store and warehouse operations.
Work History
MET Team Associate
3 Years 3 Months
The Home Depot | 06.2023 - Current
Recognized with 8 Homer Awards and Employee of the Month for outstanding productivity, dependability, and going above and beyond to support team and store success.
Known for high-speed task execution and accuracy, regularly completing assignments early and supporting team members to improve overall productivity and workflow efficiency.
Execute merchandising execution initiatives including product resets, planogram compliance, and inventory organization to maintain store standards.
Collaborate with leadership and store associates to support large-scale merchandising projects and maintain a safe, organized sales floor.
Sales Associate
1 Year 2 Months
GAP | 06.2021 - 08.2022
Delivered high-quality customer service by assessing customer needs and recommending products to drive sales and brand loyalty.
Consistently exceeded performance goals by opening an average of 10 customer credit accounts per month, contributing to store sales targets.
Processed transactions accurately including sales, returns, and exchanges while maintaining loss-prevention standards.
Trained and supported new team members on inventory systems, seasonal merchandising resets, and daily product replenishment.
Retail Fulfillment Associate
7 Months
Macy’s | 11.2020 - 06.2021
Fulfilled high-volume online and in-store orders by accurately picking, packing, and preparing merchandise for shipment and customer pickup.
Monitored daily order queues to ensure all orders were processed and shipped within required timeframes.
Prioritized and expedited aged or delayed orders to improve speed-to-ship metrics and customer satisfaction.
Collaborated with team members to improve workflow efficiency, meet daily fulfillment goals, and maintain operational accuracy.
Package Handler
1 Year 5 Months
United Parcel Service (UPS) | 02.2018 - 07.2019
Loaded, unloaded, and sorted packages efficiently while maintaining shipment accuracy and meeting time-sensitive delivery deadlines.
Followed shipping labels and routing procedures to ensure parcels were placed on correct delivery trucks.
Maintained package integrity and safety standards to prevent damage during handling and transport.
Used computer systems and scanning tools to track inventory and support accurate shipment processing.
Education
Bachelor of Science - Business & Management
William Paterson University | Wayne, NJ
Coursework toward Bachelor of Science in Business & Management
High School Diploma
Oglethorpe County High School | Oglethorpe, GA | 05.2017