Ryan Kerpan
Helena
Summary
Dynamic Merchandising Exectution Team Supervisor skilled in planogram implementation, project management, and customer service. Proven track record of enhancing merchandising execution and team productivity, leading to improved customer engagement and satisfaction.
Overview
22
22
years of professional experience
Work History
MET Team Associate
Home Depot
Hoover, AL
10.2024 - Current
- Supported store promotions and events by creating eye-catching displays that showcased featured products.
- Completed assigned tasks accurately while consistently adhering to quality standards set forth by the company.
- Enhanced customer satisfaction through timely completion of MET-related tasks and maintenance.
- Provided excellent customer service when approached for assistance or guidance on product information or location within the store.
- Demonstrated adaptability by swiftly adjusting to changes in task priorities or project timelines as needed.
- Accelerated project timelines by utilizing appropriate tools and equipment for efficient execution of assigned tasks.
- Scheduled regular maintenance and repair of displays for longevity.
MET Supervisor
Home Depot
Hoover, AL
10.2022 - 10.2024
- Led team meetings to address challenges, share updates, and foster a collaborative environment.
- Led successful projects from inception to completion by setting clear objectives, managing resources, and tracking progress diligently.
- Achieved consistent on-time delivery of projects by closely monitoring progress against established deadlines.
- Developed relationships with vendors, negotiating favorable terms on materials procurement that resulted in cost savings for the organization.
- Reduced project completion timeframes through effective communication and coordination with cross-functional teams.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
Freight Team Supervisor
Home Depot
Hoover, AL
02.2020 - 10.2022
- Coordinated inventory management processes, optimizing stock levels and reducing discrepancies.
- Streamlined unloading and stocking procedures, improving overall productivity in freight handling.
- Analyzed freight processes to identify areas for improvement, contributing to operational excellence.
- Assisted in the recruitment of new team members, conducting interviews, and making informed hiring decisions based on skillsets and experience levels.
- Conducted thorough audits of warehouse inventory to minimize discrepancies and prevent potential losses or delays in deliveries.
- Delegated tasks effectively among team members based on individual strengths while ensuring balanced workload distribution.
- Assigned tasks to team members to complete within designated time frames.
Overnight Lumber Recover Associate
Home Depot
Hoover, AL
02.2019 - 02.2020
- Executed down stocking of all lumber goods to maintain optimal stock levels.
- Facilitated efficient unloading and receipt of lumber, shingles, and concrete deliveries to support inventory management.
- Monitored inventory levels to maintain consistent on-shelf availability in building materials and lumber sections.
- Demonstrated proficiency through certification on diverse equipment, enhancing workplace safety and productivity.
- Exercised initiative and independence to ensure efficient overnight lumber recovery processes.
- Established clear and direct communication channels with other shifts to enhance teamwork.
Hardware Sales Associate
Home Depot
Birmingham, AL
08.2017 - 02.2019
- Managed inventory levels, ensuring stock availability for high-demand items.
- Utilized expert knowledge of hardware products to educate both customers and fellow associates on product offerings.
- Maintained a clean and organized store environment at all times, promoting a positive shopping experience for customers.
- Offered expert advice on proper tool usage and safety precautions when necessary, empowering customers to use their purchases confidently.
- Built strong relationships with customers through follow-ups and personalized recommendations, fostering repeat business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Production Supervisor
Grunt Style
Carol Stream, IL
02.2016 - 08.2017
- Implemented workflow improvements, enhancing efficiency and reducing downtime across production lines.
- Resolved issues quickly to maintain productivity goals.
- Established clear priorities and production quality standards.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.
- Coordinated with other departments to maintain smooth and efficient product flow.
- Managed inventory levels effectively to ensure availability of raw materials and minimize stock discrepancies.
- Assisted in the implementation of new systems or machinery upgrades for enhanced productivity and cost savings.
- Supervised ongoing daily production phases.
- Managed staff hiring, training and supervision.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
Infantry Squad Leader
US Army
Tacoma, WA
07.2004 - 09.2014
- Led and trained squad in tactical operations and mission execution.
- Oversaw maintenance of equipment, ensuring operational readiness at all times.
- Maintained a high level of discipline and professionalism in the squad, leading by example at all times.
- Briefed leaders on readiness, equipment status, and enemy locations to enable sound decision making.
- Provided comprehensive after-action reviews following each operation, identifying areas for improvement and refining tactics as necessary.
- Conducted regular physical fitness tests to ensure optimal performance levels among squad members during strenuous activities or combat situations.
- Instructed personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions.
Education
Auto, Diesel And Industrial Mechanic
Universal Technical Institute
Naperville, IL02-2016
High School Diploma -
Itawamba Agricultural High School
Fulton, MS05-2004
Skills
- Planogram implementation
- Merchandising execution
- Customer service
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Critical thinking
- Task prioritization
- Project management
- Promotional planning
Timeline
MET Team Associate
Home Depot
10.2024 - Current
MET Supervisor
Home Depot
10.2022 - 10.2024
Freight Team Supervisor
Home Depot
02.2020 - 10.2022
Overnight Lumber Recover Associate
Home Depot
02.2019 - 02.2020
Hardware Sales Associate
Home Depot
08.2017 - 02.2019
Production Supervisor
Grunt Style
02.2016 - 08.2017
Infantry Squad Leader
US Army
07.2004 - 09.2014
Auto, Diesel And Industrial Mechanic
Universal Technical Institute
High School Diploma -
Itawamba Agricultural High School