Samantha Rubio
Gilbert,AZ
Summary
Dynamic and adaptable professional with a proven track record at The Home Depot, enhancing store performance and customer satisfaction through expert inventory management and engaging display creation. Excelled in teamwork and planogram implementation, significantly contributing to operational efficiency. Demonstrates exceptional attention to detail and adaptability, ensuring seamless merchandise updates and promotions.
Overview
10
10
years of professional experience
Work History
MET Team Associate
The Home Depot
Chandler, AZ
08.2022 - Current
- Contributed to effective inventory management through accurate tracking, labeling, and stocking of merchandise.
- Collaborated with peers on cross-functional projects that improved overall store performance and guest experience.
- Improved store appearance by efficiently executing planogram resets and merchandise updates.
- Strengthened relationships with vendors by providing professional assistance during their visits to the store.
- Supported store promotions and events by creating eye-catching displays that showcased featured products.
Freight Team Associate
The Home Depot
Chandler, AZ
10.2019 - Current
- Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
- Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
- Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
- Loaded and unloaded trucks.
- Scanned items on arrival and departure to create accurate tracking records.
- Used pallets, straps and load bars to secure freight for transport.
- Operated pallet jacks and forklifts to move freight and load trucks.
Warehouse Order Picker
The Hillman Group Inc.
Tempe, AZ
07.2019 - 09.2019
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Increased order picking efficiency by utilizing warehouse management systems and barcode scanning equipment.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Upheld quality standards by inspecting products during the order picking process, ensuring only undamaged items reach customers.
- Achieved consistent punctuality and attendance, demonstrating commitment towards meeting warehouse performance objectives.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Printed labels, packaged boxes, and loaded into outbound containers.
Dock/Housekeeping
Dillards Department Store
Gilbert, AZ
08.2018 - 09.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team .
- Housekeeping to dressing rooms, sales floor and docking room.
Customer Service Cashier
Walmart
Gilbert, AZ
09.2015 - 05.2019
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Utilized POS system to handle customer cash and credit card transactions.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
Education
High School Diploma -
Mar Vista Senior High School
San Diego, CASkills
- Store layout
- Sales support
- Stock management
- Merchandising execution
- Planogram implementation
- Teamwork
- Customer service
- Time management
- Attention to detail
- Cleaning and sanitizing
- Multitasking Abilities
- Reliability
- Team collaboration
- Flexibility
- Hand and power tool operation
- Pricing and shelf labeling
- Product knowledge
- Pricing and signage updates
- Physical stamina
- Adaptability
- New display creation
- Seasonal displays
- Display model assembly
Timeline
MET Team Associate
The Home Depot
08.2022 - Current
Freight Team Associate
The Home Depot
10.2019 - Current
Warehouse Order Picker
The Hillman Group Inc.
07.2019 - 09.2019
Dock/Housekeeping
Dillards Department Store
08.2018 - 09.2019
Customer Service Cashier
Walmart
09.2015 - 05.2019
High School Diploma -
Mar Vista Senior High School