Results-driven porter with a focus on maintaining cleanliness and organization in high-traffic areas. Skilled in delivering outstanding customer service and ensuring efficient operations to create a positive customer experience.
Overview
9
9
years of professional experience
Work History
Service Porter
Cronin Kia
Harrison, Oh
05.2024 - 06.2025
Delivered exceptional customer service by greeting clients and addressing inquiries promptly.
Assisted technicians by preparing vehicles for service, ensuring efficient workflow.
Conducted thorough inspections of vehicles upon arrival to identify maintenance needs.
Implemented safety protocols during vehicle handling to reduce risk of accidents.
Maintained cleanliness and organization of service area to enhance customer experience.
Valet Porter
Performance Kings Honda
Cincinnati, OH
04.2023 - 12.2023
Parked and retrieved vehicles efficiently for customers, ensuring timely service and satisfaction.
Communicated effectively with guests to provide exceptional customer service during peak hours.
Maintained cleanliness and organization of parking areas, enhancing overall customer experience.
Collaborated with team members to streamline vehicle flow and reduce wait times for customers.
Assisted in managing vehicle inventory, tracking keys, and coordinating with service departments.
Monitored vehicle conditions, reporting any damages or issues to management promptly.
Driver Operations
Ride Right
Cincinnati, OH
07.2021 - 03.2023
Ensured timely and safe transportation of passengers, adhering to all traffic regulations.
Achieved safe driving records by consistently following traffic rules and regulations.
Followed all relevant traffic laws and safety regulations.
Conducted regular vehicle inspections to maintain safety and operational standards.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Communicated effectively with dispatchers regarding route changes or passenger needs.
Janitor
Reliable Castings
Cincinnati, OH
09.2016 - 09.2018
Operated cleaning equipment, including floor scrubbers and pressure washers, to uphold facility standards.
Maintained cleanliness and organization in production areas to ensure safe working conditions.
Conducted routine inspections of facilities to identify maintenance needs and address issues promptly.
Collaborated with team members to optimize cleaning schedules and improve overall efficiency.