Corey G. Chatman
Sacramento,CA
Summary
To continue my career with a successful organization along with pursing higher career goals in leadership.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Change Management Analyst – Information Technology Specialist 1
CalPERS
Sacramento, CA
05.2017 - Current
- Lead Change Management Specialist for Enterprise Service Management section.
- Coach peers on the Change Management practices, policies, procedures and actively engaged and contributed and facilitated meetings.
- Manage the current workload for the Change Management team in the Service Transition Management unit.
- Work on complex assignment regarding IT Infrastructure changes for CalPERS as well as functional changes for the myCalPERS application.
- Implemented the IT Change Management process into ServiceNow to help streamline services.
- Prioritize and implement enhancement to the Change Management toolset along with improvements to the process and procedures.
Change Management Analyst – Associate Information Systems Analyst
CalPERS
Sacramento, CA
03.2014 - 05.2017
Service Desk Analyst - Associate Information Systems Analyst
CalPERS
Sacramento, CA
11.2012 - 02.2014
PeopleSoft Asset Management Module Lead – Associate Governmental Program Analyst
CalPERS
Sacramento, CA
01.2010 - 10.2012
Education
Bachelor of Arts - Economics
California State University, Sacramento
05.2009
Skills
- Communication planning
- Change readiness evaluation
- Business process analysis
- Software implementation
- Strategy development
- Business process mapping
- Customer service
- Excellent communication
- Reliability
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Relationship building
Certification
- ITIL Foundations v2/v3
- Emerging Leader Program Graduate 2021
Timeline
Change Management Analyst – Information Technology Specialist 1
CalPERS
05.2017 - Current
Change Management Analyst – Associate Information Systems Analyst
CalPERS
03.2014 - 05.2017
Service Desk Analyst - Associate Information Systems Analyst
CalPERS
11.2012 - 02.2014
PeopleSoft Asset Management Module Lead – Associate Governmental Program Analyst
CalPERS
01.2010 - 10.2012
Bachelor of Arts - Economics
California State University, Sacramento