A passionate nurse and leader dedicated providing high quality care to customers and leadership to staff . Inspired by excellence and education which ultimately builds and promotes good character. Organized and very dependable, as well as successful at managing multiple priorities with a positive attitude. Honesty, responsibility and accountability are qualities that demonstrate integrity.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
LPN Nursing Supervisor
Behavioral Health Group
05.2023 - Current
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols
Investigated and independently resolved complaints from staff, physicians, and patients by utilizing clinical judgment
Supervised, directed, and motivated high-quality performance from nursing staff
Follow state protocols regarding administration of schedule II narcotics
Implement and oversee issues with medication diversion administer medication utilizing steps in medication administration
Worked at least 180 hours per month as floor nurse to maintain clinical proficiency
HealthCare Coordinator
Summerhouse Heritage Woods Assisted Living and Memory Care
05.2022 - 09.2023
Communicated with insurance companies and negotiated to secure payment for medical treatment.
Coordinated with other healthcare providers to build healthcare plans for patient's specific needs.
Maintained professional demeanor while treating patients with respect and dignity.
Scheduled referral appointments to other providers for patients needing specialized treatment.
Documented changes in patient health conditions and progress through scheduled check-ups and monitoring.
Consulted with patients and family members to discuss healthcare plans and outline care initiatives.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Triage Nurse
USA Strada Patient Care Center
01.2023 - 06.2022
Obtained case history and gathered triage information to determine appropriate avenue for care.
Verified patient insurance eligibility and identified primary care physician, contacting office to obtain patient file.
Verified, updated and communicated patient history prior to clinic appointments and procedures with providers.
Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues and administering or dispensing medication and injections.
Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Education
Bachelor of Science - Professional Health Sciences
University of South Alabama
Mobile, AL
01.2019 - 08.2020
Certificate of Practical Nursing - undefined
Bishop State Community College
Mobile, AL
01.2019 - 08.2020
Skills
Facility Oversightundefined
Certification
Licensed Practical Nurse
Timeline
LPN Nursing Supervisor
Behavioral Health Group
05.2023 - Current
Triage Nurse
USA Strada Patient Care Center
01.2023 - 06.2022
HealthCare Coordinator
Summerhouse Heritage Woods Assisted Living and Memory Care
05.2022 - 09.2023
Bachelor of Science - Professional Health Sciences
Patient Registration Coordinator/Medical Assistant at Behavioral Health GroupPatient Registration Coordinator/Medical Assistant at Behavioral Health Group
Security Guard at Goldman Security, Signal 88, Community Security Services, LLCSecurity Guard at Goldman Security, Signal 88, Community Security Services, LLC