Forklift/PIT trained, able to use heavy machinery and vehicles such as box trucks, utility vehicles
Assist operational efforts by setting, striking, constructing equipment for sporting events at the complex
Serve as a contributor with various teams and or sponsors within Disney Sports and directly aid with high level events held such as RunDisney, AAU, Special Olympics, Varsity events
Verify all planned and unplanned equipment and items are met
Communicate with team members, other cast members, leaders, and seniors to ensure all requirements are met for the events held
Watercraft Operator, Disney Springs
Walt Disney World Resort
03.2022 - 08.2024
Greet and engage with Guests
Work effectively in fast-paced environments
Work well in a team setting, providing support and guidance
Assist and direct Guests by helping them find where they are looking to travel to
Operate heavy machinery such as Sea Ark, Boston Whaler
Delivers a high level of Guest Service at all times including responding to situations concerning boat troubles, complaints, and other technical issues
Frontierland Guest Flow, Magic Kingdom
Walt Disney World Resort
07.2022 - 01.2023
Responsible for set up and taking down of the parade route from Frontierland to Liberty Square
Ensure Guests safety throughout the set up and take down of each parade
Engage with Guests who have questions and concerns about park operations
Created Magical Moments by interacting with Guests through playing games, offering recommendations, and engaging with children
Guest Operations, ESPN Wide World of Sports
Walt Disney World Resort
06.2022 - 01.2023
Responsible for parking, guest flow, and arrivals during events at the complex
Greets, assists, and direct Guests during events
Proactively engaged with Guests addressing needs by answering questions, giving directions and providing other information
Delivered a high level of Guest Service at all times including responding to escalated situations concerning ticket needs, complaints, and other issues that can arise at the complex
Education
Bachelor of Arts - Sports Management
Central Michigan University
Mount Pleasant, MI
12.2021
Skills
Communication
Problem Solving
Teamwork
Time Management
Flexible
Customer Service
Multi-Tasking
Timeline
Event Changeover/Logsitics
ESPN Wide World of Sports
01.2024 - Current
Frontierland Guest Flow, Magic Kingdom
Walt Disney World Resort
07.2022 - 01.2023
Guest Operations, ESPN Wide World of Sports
Walt Disney World Resort
06.2022 - 01.2023
Watercraft Operator, Disney Springs
Walt Disney World Resort
03.2022 - 08.2024
Bachelor of Arts - Sports Management
Central Michigan University
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