Corey Madison
Prince George,VA
Summary
Dynamic delivery driver with a proven track record at Sweetie Boy Transportation, excelling in route optimization and customer service. Recognized for enhancing delivery efficiency and maintaining a clean driving record. Strong team leader with exceptional time management skills, fostering collaboration and achieving high customer satisfaction ratings.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Sweetie Boy Transportation
08.2020 - Current
- Navigated delivery routes efficiently, ensuring timely arrivals at designated locations.
- Conducted vehicle inspections to maintain safety and operational standards consistently.
- Loaded and unloaded cargo securely, optimizing space utilization within delivery vehicles.
- Communicated with dispatch to confirm order details and resolve any delivery issues promptly.
- Maintained accurate records of deliveries, including documentation of items and customer signatures.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Team Leader
Brooke Hill Electric and Traffic Signals
Richmond, VA
01.2017 - 07.2020
- Led team in achieving project milestones, ensuring deadlines met and quality maintained.
- Developed and implemented training programs to enhance team performance and productivity.
- Streamlined operational processes, resulting in improved efficiency across workflows.
- Mentored junior staff, fostering professional growth and enhancing team capabilities.
- Coordinated cross-functional collaboration to address challenges and drive project success.
- Facilitated regular team meetings, promoting open communication and alignment on objectives.
- Established best practices for task execution, ensuring consistency and reliability within the team.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Education
Carpenter Certificate -
Ashworth College
Norcross, GASkills
Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Attention to detail
Time management
Dependable and reliable
Punctual and reliable
Problem-solving
Safe driving
Time management skills
Clean driving record
GPS and route planning
Route management
Map reading and navigation skills
Dispatch communication
Pre-trip and Post-trip inspections
Multitasking and organization
Timeline
Delivery Driver
Sweetie Boy Transportation
08.2020 - Current
Team Leader
Brooke Hill Electric and Traffic Signals
01.2017 - 07.2020
Carpenter Certificate -
Ashworth College