Corey Martin
Dallas,United States
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Flight Attendant
Delta Air Lines, Inc
01.2023 - Current
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
- Maintained safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
Behavioral Health Case Manager
MHMR Tarrant County
01.2022 - 01.2023
- Enhanced patient outcomes by developing and implementing individualized behavioral health treatment plans.
- Reduced hospital readmissions with thorough case management and effective coordination of care.
- Improved client satisfaction through consistent communication, progress monitoring, and timely intervention adjustments.
- Mentored 10 new case managers, sharing best practices and contributing to cohesive workplace culture focused on professional growth.
Account Manager
ADT Security
02.2019 - 08.2020
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed 80+ diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Developed customized account plans for clients to help them achieve their business goals.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
Department Manager
Lowes Home Improvment
09.2017 - 09.2019
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Reduced operational costs through effective budget management and resource allocation.
- Increased productivity by identifying bottlenecks and implementing targeted solutions.
- Developed strong relationships with 50+ suppliers, securing better deals and ensuring timely deliveries.
Education
MBA - Healthcare Administration
Texas Woman's University
Denton, TX05.2026
Bachelor of Science - Public Health
University of North Texas At Dallas
Dallas, TX12.2022
Skills
- Adaptable
- Relationship building and management
- Positive reinforcement
- Behavior management
- Verbal and written communication
- Group instruction
Timeline
Flight Attendant
Delta Air Lines, Inc
01.2023 - Current
Behavioral Health Case Manager
MHMR Tarrant County
01.2022 - 01.2023
Account Manager
ADT Security
02.2019 - 08.2020
Department Manager
Lowes Home Improvment
09.2017 - 09.2019
MBA - Healthcare Administration
Texas Woman's University
Bachelor of Science - Public Health
University of North Texas At Dallas